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- Tasks: Identify and resolve application issues to ensure smooth service delivery.
- Company: Join Veolia, a leader in ecological transformation and community support.
- Benefits: Enjoy a competitive salary, bonuses, discounts, and health resources.
- Why this job: Make a real impact on the environment while developing your career.
- Qualifications: Experience with SAAS applications and knowledge of ITIL processes preferred.
- Other info: Hybrid working model with ongoing training and a commitment to inclusivity.
The predicted salary is between 24000 - 36000 £ per year.
Salary: £32,000 per annum plus 17.5% bonus and other Veolia benefits
Location: Hybrid working 2 days in our Head office Cannock, WS11 8JP
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you:
- Access to our company pension scheme
- Discounts on everything from groceries to well-known retailers
- Access to a range of resources to support your physical, mental and financial health, so you can lean on us whenever you need to
- 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
- One paid day’s leave every year to volunteer and support your community
What you’ll be doing:
- Identify any impediments affecting the delivery of applications and services.
- Resolve issues in a timely manner to minimise downtime.
- Troubleshoot areas of poor performance and identify an effective resolution.
- Contribute to the planning and testing of the IT service plans.
- Support the activities of problem, change and release management.
- Assist with the transition of applications.
- Support stakeholders and share best practice methods.
What we’re looking for:
- Experience supporting one or more business critical SAAS applications (Software as a service).
- Understanding of incident, problem, change and release management processes.
- Knowledge of the ITIL Service Management framework.
- Stakeholder management skills.
- Knowledge of key applications, including Workday is desirable.
- Ongoing training and development opportunities, allowing you to reach your full potential.
What’s next?
Apply today, so we can make a difference for generations to come. We’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we’re also transforming what it means to have a rewarding, purposeful career.
We’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract; if you have any questions about how this might affect you, please don’t hesitate to contact your line manager or the HR team.
Job Posting End Date: 06-02-2026
Applications Analyst in Cannock employer: Veolia
Contact Detail:
Veolia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Applications Analyst in Cannock
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Veolia on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Veolia's values and recent projects. Show us that you're not just interested in the role but also in making a genuine impact in ecological transformation.
✨Tip Number 3
Practice common interview questions related to applications support and ITIL processes. We want to see how you handle real-life scenarios, so think of examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Applications Analyst in Cannock
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Applications Analyst role. Highlight your experience with SAAS applications and any relevant ITIL knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about ecological transformation and how you can contribute to our mission at Veolia. Keep it engaging and personal!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've resolved issues in past roles. We love seeing candidates who can troubleshoot effectively and minimise downtime!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Veolia
✨Know Your Stuff
Make sure you brush up on your knowledge of SAAS applications and the ITIL Service Management framework. Be ready to discuss how you've supported business-critical applications in the past, as this will show you're a great fit for the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified and resolved issues in previous roles. Highlight your troubleshooting abilities and how you've minimised downtime, as this is crucial for the Applications Analyst position.
✨Understand Stakeholder Management
Familiarise yourself with stakeholder management techniques. Be prepared to discuss how you've effectively communicated and collaborated with different teams, as this will demonstrate your ability to support stakeholders and share best practices.
✨Embrace the Company Culture
Research Veolia's commitment to ecological transformation and community support. During the interview, express your enthusiasm for their mission and how you can contribute to their inclusive culture, showing that you're not just looking for a job, but a purpose-driven career.
