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- Tasks: Lead a team to deliver exceptional municipal services and drive operational excellence.
- Company: Join Veolia, a leader in ecological transformation and community service.
- Benefits: Competitive salary, bonus, company car, medical cover, and 25 days annual leave.
- Why this job: Make a real difference in waste management and community engagement.
- Qualifications: Experience in operational leadership, waste management, and client relationship management.
- Other info: Recognised as one of The Sunday Times Best Places to Work for three years running.
The predicted salary is between 28800 - 43200 £ per year.
Salary: Competitive per annum plus bonus, company car/cash allowance, medical cover and pension
Hours: 40 hours per week (Monday-Friday + 1 in 4 Saturdays)
Location: Camden
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you:
- Eligible for an annual performance bonus
- Option to choose from a company car or car allowance
- Private medical cover
- 25 days of annual leave
- Access to our company pension scheme
- One paid day’s leave every year to volunteer and support your community
- Ongoing training and development opportunities, allowing you to reach your full potential
What you’ll be doing:
Join Veolia as a Contract Manager - Municipal Services and Lead a Team Making a Real Difference! Are you an experienced operational leader with a passion for delivering exceptional municipal services? Veolia is seeking a dynamic Contract Manager to lead our team in Camden, driving excellence in waste management and community service.
As Contract Manager, you’ll lead a team of 135+ employees, managing municipal contracts to deliver outstanding service to Camden Council and local residents. You’ll be responsible for operational excellence, financial performance, and building strong relationships with clients, elected members, trade unions, and the community. This is a hands-on leadership role where you’ll maintain a visible presence on-site, on collection rounds, and throughout the local area.
Key responsibilities:
- Lead and inspire your team to deliver first-time collection culture and exceed contractual KPIs
- Manage resources (people, vehicles, equipment) to maximize efficiency and service quality
- Ensure compliance with Veolia Minimum Requirements and drive continuous improvement
- Build and maintain excellent relationships with senior clients, elected members, and stakeholders
- Champion safety, inclusion, and employee engagement across all operations
- Oversee budgets, financial performance, and commercial outcomes
- Drive innovation and implement service improvements for customers
What we’re looking for:
Essential:
- Proven experience leading and developing operational teams, with waste management and commercial portfolio knowledge
- Strong client and multi-stakeholder relationship management skills
- Fleet management experience, along with contract management expertise and experience working with trade unions
- IOSH qualification and senior operational management background
- Service change management capabilities
Desirable:
- Level 5 Leadership & Management qualification and Transport Manager CPC.
Apply now to join Veolia and help us deliver exceptional municipal services to Camden!
What’s next? Apply today, so we can make a difference for generations to come.
We’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we’re also transforming what it means to have a rewarding, purposeful career.
We’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Collections Contract Manager in Camden Town employer: Veolia
Contact Detail:
Veolia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Contract Manager in Camden Town
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Veolia and its mission. Understanding their commitment to ecological transformation will help you connect your experience with their goals.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and operational management. Think about specific examples from your past that showcase your skills in managing teams and improving service quality.
✨Tip Number 3
Show your passion! During the interview, express your enthusiasm for waste management and community service. Let them know why you want to be part of their mission and how you can contribute to making a real difference.
✨Tip Number 4
Follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. This not only shows your professionalism but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Collections Contract Manager in Camden Town
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Contract Manager role. Highlight your leadership experience, especially in waste management and client relationship management, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about municipal services and how your background aligns with our mission at Veolia. Be genuine and let your personality come through!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your operational excellence and ability to drive change. Numbers and results speak volumes, so don’t hold back on sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Veolia
✨Know Your Stuff
Make sure you understand the ins and outs of waste management and municipal services. Brush up on Veolia's values and how they align with your own. Being able to discuss specific examples of your experience in leading operational teams will show that you're the right fit for the role.
✨Showcase Your Leadership Skills
Prepare to talk about your leadership style and how you've successfully managed large teams in the past. Think of specific instances where you inspired your team or improved service delivery. This is your chance to shine a light on your ability to drive performance and foster a positive work environment.
✨Build Relationships
Since relationship management is key for this role, come ready to discuss how you've built strong connections with clients and stakeholders. Share examples of how you've navigated challenges with trade unions or local councils, demonstrating your diplomatic skills and commitment to collaboration.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to contract management and operational challenges. Prepare by thinking through how you would handle issues like budget constraints or service disruptions. Showing your problem-solving skills will be crucial in proving you're the right candidate for the job.
