Healthcare Specialist Service Engineer in Bristol

Location

Field‑based covering Bristol, Gloucestershire and surrounding areas.

Position Type

Permanent, 37.5 hours a week.

Schedule

40 hours a week on a 4‑on, 4‑off rota – 4 days of focused work followed by 4 days off to recharge.

Benefits

• 23.5 days annual leave including bank holidays (and birthday off)
• Company vehicle + fuel card
• Commission and overtime schemes
• Flexible benefits package (including BUPA Private Medical Insurance, group and individual life coverage, critical illness cover, travel and dental insurance, PC, car leasing, cycle‑to‑work schemes, BSL, eye care and flu vouchers)
• Access to an enhanced pension scheme
• Paid monthly uplift of £10,000 (subject to normal deductions)

Join Our Growing Team

Do you have a passion for ecological transformation and want to make a tangible difference to the planet? Water Technologies, a world‑renowned leader in water technologies, is seeking a Service Engineer to focus on our renal lab equipment range.

What You Will Do

As a Service Engineer, your key responsibilities include:

• On‑Site Maintenance: Conduct preventative and corrective maintenance, including commissioning, upgrades and refurbishments.
• Technical Support: Provide after‑sales technical and commercial support to clients, gathering feedback to inform future product development.
• Customer Focus: Build and maintain strong relationships with clients, offering recommendations to improve system reliability and productivity.
• Troubleshooting and Fault Finding: Hands‑on resolution of challenges to keep systems running smoothly.
• On‑Call Flexibility: Join the ‘On‑Call Rota’ to ensure clients receive timely support.

Watch our video for an insight into a typical day:
https://www.youtube.com/watch?v=EDLteqsQ0Tc

Qualifications

Experience: Prior work as a Service Engineer in the Healthcare and Scientific market. Knowledge of water treatment or wastewater plants is desirable.

Qualifications: NVQ or higher in Mechanical, Electrical or Chemical Engineering, or an equivalent qualification – higher education is ideal but not mandatory.

Client‑Facing Skills: Strong communication skills and experience engaging with clients, offering solutions and handling challenging conversations.

Time Management: Excellent organisational skills, with the ability to prioritise tasks and manage multiple projects simultaneously.

Professionalism: Punctual, presentable and customer‑service focused.

Driving Licence: Full UK driving licence required.

Career Growth

Access to an engineering progression framework to identify and develop the skills needed for advancement.

How to Apply

If you find this role suited to you, click the “Apply” button. Our Recruitment team will review your application and contact you if your experience and skills match our requirements.

Diversity & Inclusion

Water Technologies is an equal opportunities employer. We celebrate diversity in age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality, veteran status and more. All applicants who meet the minimum requirements will be considered fully.

Legal EEO Statement

At Water Technologies, we are committed to building and maintaining a diverse and inclusive workplace for all colleagues. We provide a safe environment where every individual is respected, regardless of personal characteristics. All applicants who meet the minimum requirements will receive full consideration.