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For Companies At a Glance
- Tasks: Manage service delivery, route planning, and team coordination while ensuring compliance.
- Company: Join Veolia UK, a leader in environmental services committed to sustainability.
- Benefits: Enjoy 25 days of leave, discounts, health resources, and paid volunteer days.
- Why this job: Be part of a dynamic team making a real impact in the community.
- Qualifications: Experience in transport/logistics, strong communication skills, and IT proficiency required.
- Other info: Inclusive workplace with opportunities for growth and development.
The predicted salary is between 28000 - 32000 £ per year.
Overview
Join to apply for the Service Coordinator role at Veolia UK. Location: Portsmouth, Hampshire, PO3 5NY. Hours: Monday to Friday, 40 hours per week, 8:30am – 5:00pm, with 1 in 4 Saturday mornings. Salary: £28,000 to £32,000 per annum plus annual performance bonus and Veolia benefits and pension depending on experience.
Base pay range
Salary: £28,000 to £32,000 per annum plus annual performance bonus and Veolia benefits and pension depending on experience.
Responsibilities
- Day-to-day management of service delivery, including the dynamic allocation of work to vehicles/routes. Route planning, analysing data, setting schedules and coordinating a team of drivers.
- Communicating with customers and stakeholders, providing status updates and maintaining contact with drivers
- Completing debriefs with front line staff and reporting necessary actions or updates as required
- Face-to-face engagement with drivers, supporting them to address any issues on route
- Reporting of all safety concerns or container damage and encouraging \’stop the job\’ if it is deemed unsafe to continue
- Ensuring Veolia legal compliance on-site (WTD, O\’licence and transport compliance)
What we\’re looking for
- Previous experience operating within a similar industry; waste/transport/logistics
- Able to demonstrate an understanding of transport compliance and WTD
- Good communication skills, communicating with people of all levels, including drivers, frontline employees and customers
- Ability to organise a busy workload and operate at a fast pace
- Experienced IT Skills, and the ability to adapt to Google operating systems
- Experience working with a quality management system e.g. ISO; Managing transport compliance
What we can offer you
- 25 days of annual leave
- Access to our company pension scheme
- Discounts on everything from groceries to well known retailers
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- One paid days leave every year to volunteer and support your community
- Ongoing training and development opportunities, allowing you to reach your full potential
What\’s next?
Apply today, so we can make a difference for generations to come.
We\’re committed to an inclusive workplace, with Disability Confident employer status. We will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme and meet the minimum criteria for our roles. We also strive to ensure fair treatment without discrimination on any grounds.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Distribution
Industries
- Administrative and Support Services
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Service Coordinator employer: Veolia UK
Contact Detail:
Veolia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Familiarise yourself with the waste and transport industry, especially focusing on compliance regulations like WTD and O-licence. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Brush up on your communication skills, as you'll be interacting with drivers, customers, and stakeholders. Practising clear and effective communication can set you apart during discussions and show that you're ready for the fast-paced environment.
✨Tip Number 3
Get comfortable with Google operating systems and any relevant IT tools. Being tech-savvy will help you adapt quickly to the systems used at Veolia, making you a more attractive candidate.
✨Tip Number 4
Consider reaching out to current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in service delivery, transport compliance, and logistics. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and ability to manage a busy workload. Mention specific examples of how you've successfully coordinated teams or managed service delivery in the past.
Highlight IT Skills: Since the role requires experienced IT skills, mention any familiarity with Google operating systems or quality management systems like ISO. Provide examples of how you've used these skills in previous roles.
Showcase Your Understanding of Compliance: Demonstrate your understanding of transport compliance and working time directives (WTD) in your application. This could be through specific experiences or training you've undertaken in the field.
How to prepare for a job interview at Veolia UK
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Service Coordinator. Familiarise yourself with route planning, service delivery management, and compliance regulations. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Communication Skills
As a Service Coordinator, you'll need to communicate effectively with drivers, customers, and stakeholders. Prepare examples of how you've successfully communicated in previous roles, especially in challenging situations. This will highlight your ability to engage with people at all levels.
✨Demonstrate Your Organisational Skills
The job requires managing a busy workload and operating at a fast pace. Be ready to discuss how you prioritise tasks and manage time effectively. Consider sharing specific instances where your organisational skills made a difference in your previous work.
✨Prepare for Compliance Questions
Since the role involves ensuring legal compliance, brush up on transport compliance and working time directives (WTD). Be prepared to discuss your understanding of these regulations and any relevant experience you have in maintaining compliance in previous positions.
