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- Tasks: Lead a dynamic team to deliver exceptional municipal services and drive operational excellence.
- Company: Join Veolia, a leader in ecological transformation and community-focused services.
- Benefits: Competitive salary, bonus, company car, medical cover, and 25 days annual leave.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Experience in operational leadership, waste management, and strong relationship management skills.
- Other info: Recognised as one of The Sunday Times Best Places to Work for three consecutive years.
The predicted salary is between 43200 - 72000 £ per year.
Salary: Competitive per annum plus bonus, company car/cash allowance, medical cover and pension
Hours: 40 hours per week (Monday-Friday + 1 in 4 Weekends)
Location: Camden
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.
We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you:
- Eligible for an annual performance bonus
- Option to choose from a company car or car allowance
- Private medical cover
- 25 days of annual leave
- Access to our company pension scheme
- One paid day leave every year to volunteer and support your community
- Ongoing training and development opportunities, allowing you to reach your full potential
What you’ll be doing:
Join Veolia as a Contract Manager - Municipal Services and lead a team making a real difference! Are you an experienced operational leader with a passion for delivering exceptional municipal services? Veolia is seeking a dynamic Contract Manager to lead our team in Camden, driving excellence in waste management and community service.
As Contract Manager, you’ll lead a team of 135+ employees, managing municipal contracts to deliver outstanding service to Camden Council and local residents. You’ll be responsible for operational excellence, financial performance, and building strong relationships with clients, elected members, trade unions, and the community. This is a hands-on leadership role where you’ll maintain a visible presence on-site, on collection rounds, and throughout the local area.
Key Responsibilities:
- Lead and inspire your team to deliver first-time collection culture and exceed contractual KPIs
- Manage resources (people, vehicles, equipment) to maximize efficiency and service quality
- Ensure compliance with Veolia Minimum Requirements and drive continuous improvement
- Build and maintain excellent relationships with senior clients, elected members, and stakeholders
- Champion safety, inclusion, and employee engagement across all operations
- Oversee budgets, financial performance, and commercial outcomes
- Drive innovation and implement service improvements for customers
What We’re Looking For:
- Proven experience leading and developing operational teams, with waste management and commercial portfolio knowledge
- Strong client and multi-stakeholder relationship management skills
- Fleet management experience, along with contract management expertise and experience working with trade unions
- IOSH qualification and senior operational management background
- Service change management capabilities
- Level 5 Leadership & Management qualification and Transport Manager CPC
What’s next? Apply now to join Veolia and help us deliver exceptional municipal services to Camden!
We’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This recognition reflects our commitment to our people, showing that Veolia is not just transforming the environment, we’re also transforming what it means to have a rewarding, purposeful career.
We’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Contract Manager in London employer: Veolia | UK
Contact Detail:
Veolia | UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Veolia and understanding their values. Be ready to discuss how your experience aligns with their mission of ecological transformation and community service. Show them you're not just looking for a job, but a chance to make a difference!
✨Tip Number 3
Practice your pitch! You want to be able to clearly articulate your leadership style and how you've successfully managed teams in the past. Tailor your examples to highlight your experience in waste management and client relationship management.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Veolia and contributing to their mission.
We think you need these skills to ace Contract Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Contract Manager role. Highlight your leadership experience, especially in waste management and operational excellence, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about municipal services and how your background aligns with our mission at Veolia. Be genuine and let your personality come through!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead teams and manage contracts effectively. Numbers and results speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and keep track of your journey with us!
How to prepare for a job interview at Veolia | UK
✨Know Your Stuff
Make sure you understand the ins and outs of municipal services and waste management. Brush up on Veolia's values and how they align with your own. This will show that you're not just interested in the role, but also in making a genuine impact.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you've faced and how you overcame them. Highlight your experience in managing resources and driving operational excellence to demonstrate your fit for the role.
✨Build Relationships
Since relationship management is key, be ready to discuss how you've built strong connections with clients and stakeholders. Share stories that illustrate your ability to engage with diverse groups, including trade unions and community members.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the company culture. This shows your genuine interest and helps you assess if Veolia is the right fit for you. Consider asking about their approach to innovation and continuous improvement in municipal services.
