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- Tasks: Lead a team to deliver exceptional municipal services and drive operational excellence.
- Company: Join Veolia, a leader in ecological transformation and community service.
- Benefits: Competitive salary, bonus, company car, medical cover, and 25 days annual leave.
- Why this job: Make a real difference in waste management and community engagement.
- Qualifications: Experience in operational leadership, client management, and waste management.
- Other info: Recognised as one of The Sunday Times Best Places to Work for three years running.
The predicted salary is between 36000 - 60000 £ per year.
Salary: Competitive per annum plus bonus, company car/cash allowance, medical cover and pension
Hours: 40 hours per week (Monday-Friday + 1 in 4 Saturdays)
Location: Camden
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What we can offer you:
- Eligible for an annual performance bonus
- Option to choose from a company car or car allowance
- Private medical cover
- 25 days of annual leave
- Access to our company pension scheme
- One paid day leave every year to volunteer and support your community
- Ongoing training and development opportunities, allowing you to reach your full potential
What you’ll be doing:
Join Veolia as a Contract Manager - Municipal Services and Lead a Team Making a Real Difference! Are you an experienced operational leader with a passion for delivering exceptional municipal services? Veolia is seeking a dynamic Contract Manager to lead our team in Camden, driving excellence in waste management and community service. As Contract Manager, you’ll lead a team of 135+ employees, managing municipal contracts to deliver outstanding service to Camden Council and local residents. You’ll be responsible for operational excellence, financial performance, and building strong relationships with clients, elected members, trade unions, and the community. This is a hands-on leadership role where you’ll maintain a visible presence on-site, on collection rounds, and throughout the local area.
Key Responsibilities:
- Lead and inspire your team to deliver first-time collection culture and exceed contractual KPIs
- Manage resources (people, vehicles, equipment) to maximize efficiency and service quality
- Ensure compliance with Veolia Minimum Requirements and drive continuous improvement
- Build and maintain excellent relationships with senior clients, elected members, and stakeholders
- Champion safety, inclusion, and employee engagement across all operations
- Oversee budgets, financial performance, and commercial outcomes
- Drive innovation and implement service improvements for customers
What We’re Looking For:
Essential:
- Proven experience leading and developing operational teams, with waste management and commercial portfolio knowledge
- Strong client and multi-stakeholder relationship management skills
- Fleet management experience, along with contract management expertise and experience working with trade unions
- IOSH qualification and senior operational management background
- Service change management capabilities
- Level 5 Leadership & Management qualification and Transport Manager CPC
Next steps:
Apply now to join Veolia and help us deliver exceptional municipal services to Camden! What’s next? Apply today, so we can make a difference for generations to come. We’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we’re also transforming what it means to have a rewarding, purposeful career. We’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We’re also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Collections Contract Manager in Camden Town employer: Veolia UK
Contact Detail:
Veolia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Contract Manager in Camden Town
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Veolia and its mission. Understanding their commitment to ecological transformation will help you connect your experience with their goals.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to contract management and team leadership. We want you to feel confident showcasing your skills and experiences that align with the role.
✨Tip Number 3
Show your passion for community service! Be ready to discuss how you've made a difference in previous roles, especially in waste management or municipal services. This will resonate well with Veolia's focus on community impact.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Collections Contract Manager in Camden Town
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Collections Contract Manager role. Highlight your experience in leading operational teams and managing municipal contracts, as this will show us you’re the right fit for our mission.
Showcase Your Leadership Skills: We want to see how you’ve inspired and developed teams in the past. Share specific examples of how you’ve driven performance and built strong relationships with clients and stakeholders. This is key for us!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point, making it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Veolia UK
✨Know Your Stuff
Make sure you understand the ins and outs of waste management and municipal services. Brush up on Veolia's values and how they align with your own. This will show that you're not just interested in the role, but also in making a genuine impact.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you've faced and how you overcame them. Highlight your experience in managing resources and driving operational excellence to demonstrate your fit for the role.
✨Build Relationships
Since this role involves working with various stakeholders, be ready to discuss how you've built and maintained strong relationships in previous positions. Share stories that illustrate your client management skills and your ability to engage with trade unions and community members.
✨Emphasise Safety and Inclusion
Veolia is committed to safety and inclusion, so be prepared to talk about how you've championed these values in your previous roles. Discuss any relevant qualifications, like your IOSH certification, and how you've implemented safety measures and fostered an inclusive environment.
