Veolia is seeking a Support Services Manager in Watford to lead the contact centre and depot administration, ensuring timely information, SLA adherence and strong customer service. You will manage payroll, reporting and data systems while developing team capability and improving processes.
The role requires solid management experience, good IT and communication skills, and the ability to coordinate across departments within Veolia’s environment.
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Support Services Lead – Contact Center & Ops employer: Veolia Group
Veolia is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and development. With benefits such as 25 days of annual leave, access to health resources, and ongoing training opportunities, employees are empowered to reach their full potential while contributing to meaningful environmental initiatives. Located in Chesterfield, this role as a Project Engineer not only provides a competitive salary but also the chance to be part of a team recognised as one of The Sunday Times Best Places to Work for three consecutive years.
