Veolia Group in Hertfordshire is seeking an experienced manager to provide senior-level support, data analysis and reporting for contracted services. You will oversee the contact centre, maintain timely information, and ensure contractual obligations are met, while guiding a capable team to deliver high-quality customer service.
You will forecast workload, manage resources and payroll processes, liaise with clients, and improve processes for efficiency.
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Support Services Manager | Customer Center Lead in St Albans employer: Veolia Group
Veolia is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and development. With benefits such as 25 days of annual leave, access to health resources, and ongoing training opportunities, employees are empowered to reach their full potential while contributing to meaningful environmental initiatives. Located in Chesterfield, this role as a Project Engineer not only provides a competitive salary but also the chance to be part of a team recognised as one of The Sunday Times Best Places to Work for three consecutive years.
