Senior Service Engineer in Midlothian, Scotland

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specialising in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonisation, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Purite as a business is dedicated to the sustainable management of water, our most vital resource. As part of the Veolia Group, we are committed to innovation, quality, and ecological transformation in water treatment solutions.

As a Senior Service Engineer, you will be responsible for the installation, commissioning, servicing, maintenance and repair of water treatment and purification equipment at customer sites. You will use your technical expertise to resolve complex issues, support and coach junior engineers, and help deliver exceptional customer service while maintaining the highest standards of safety and quality.

You will also play a key role in supporting the continued growth of our service business across Scotland. By building strong customer relationships and identifying opportunities to provide additional services and solutions, you will help expand our regional presence while ensuring customers receive the highest level of technical support.

This is a varied, field-based role offering autonomy, continuous learning and the opportunity to develop into future leadership positions.

What you will be doing...

• Install, commission, service, calibrate and repair water treatment and purification equipment.
• Carry out planned preventative maintenance and routine contract servicing.
• Diagnose and resolve complex equipment faults both independently and on customer sites.
• Produce detailed service reports, technical recommendations and customer documentation.
• Provide technical expertise to support customers, colleagues and internal teams.
• Assist with the training, coaching and development of Trainee and Service Engineers.
• Deliver customer training on the operation and maintenance of equipment.
• Assist in developing technical documentation, manuals and service procedures.
• Manage spare parts and maintain company tools and specialist test equipment.
• Develop strong customer relationships and actively promote the Company's products and services.
• Ensure all work is completed safely, efficiently and in accordance with company policies, ISO standards and Health & Safety requirements.
• Respond to emergency breakdowns and customer call-outs, including participation in the on-call rota and occasional weekend working.
• Travel throughout the UK, including occasional overnight stays and short term assignments.

What we are looking for...

• Level 3 qualification (or higher) in Mechanical or Electrical Engineering.
• Experience in plant maintenance, fault finding, and equipment servicing.
• Experience working with water treatment or water purification equipment and systems.
• Previous experience as a mobile or field service engineer.
• Ability to work independently with minimal supervision.
• Strong technical problem-solving and diagnostic skills.
• Good computer literacy and report writing skills.
• Full UK driving licence.
• Willingness to travel extensively within the UK and stay away from home when required.
• Be flexible to work overtime as required to support customer requirements, project delivery, emergency breakdowns and business needs.
• Strong commitment to health, safety, and quality standards.

Ready to Take Your Career Further?

If you're an experienced Service Engineer looking for a role that combines technical challenge with the opportunity to mentor others, develop customer relationships and play a key role in growing our business across Scotland, we'd love to hear from you.

What we can offer you...

We offer a comprehensive package designed to support your health, finances and life outside work. You'll receive 26 days' holiday plus bank holidays, with the flexibility to buy or sell additional leave, along with private healthcare and the option to add family members.

We also support colleagues with caring responsibilities through flexible working options such as remote work, adjusted hours and paid or unpaid leave where needed.

To help you stay active and well, you'll have access to discounted gym memberships. In addition, every employee receives one paid volunteering day each year to give back to causes that matter to them.

From a financial perspective, we provide a market leading benefits package including a 10% employer pension contribution each month, the option to buy company shares at preferential rates, salary sacrifice schemes to support everyday savings, life insurance worth four times your salary, and income protection for up to five years.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.