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- Tasks: Lead a dynamic team to deliver top-notch waste management services in Camden.
- Company: Join Veolia, a recognised leader in municipal services and a great place to work.
- Benefits: Enjoy competitive salary, bonus, private medical cover, and 25 days annual leave.
- Why this job: Make a real impact in your community while developing your leadership skills.
- Qualifications: Experience in operational leadership and strong relationship management skills required.
- Other info: Be part of a diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Are you an experienced operational leader with a passion for delivering exceptional municipal services? Veolia is seeking a dynamic Contract Manager to lead our team in Camden, driving excellence in waste management and community service. As Contract Manager, you'll lead a team of 135+ employees, managing municipal contracts to deliver outstanding service to Camden Council and local residents. You'll be responsible for operational excellence, financial performance, and building strong relationships with clients, elected members, trade unions, and the community. This is a hands-on leadership role where you'll maintain a visible presence on-site, on collection rounds, and throughout the local area.
Responsibilities
- Lead and inspire your team to deliver a first-time collection culture and exceed contractual KPIs.
- Manage resources (people, vehicles, equipment) to maximise efficiency and service quality.
- Ensure compliance with Veolia Minimum Requirements and drive continuous improvement.
- Build and maintain excellent relationships with senior clients, elected members, and other stakeholders.
- Champion safety, inclusion, and employee engagement across all operations.
- Oversee budgets, financial performance, and commercial outcomes.
- Drive innovation and implement service improvements for customers.
Qualifications
- Proven experience leading and developing operational teams, with waste management and commercial portfolio knowledge.
- Strong client and multi-stakeholder relationship management skills.
- Fleet management experience, along with contract management expertise and experience working with trade unions.
- IOSH qualification and senior operational management background.
- Service change management capabilities.
Desirable
- Level 5 Leadership & Management qualification.
- Transport Manager CPC.
Salary & Benefits
- Competitive salary per annum plus bonus.
- Company car or cash allowance.
- Private medical cover.
- Pension scheme.
- 25 days of annual leave.
- One paid day leave per year to volunteer and support your community.
- Ongoing training and development opportunities.
- Eligible for an annual performance bonus.
Working Hours & Location
- Hours: 40 hours per week (Monday-Friday + 1 in 4 weekends).
- Location: Camden.
About Veolia
We’re proud to have been named one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024, and 2025. This consistent recognition reflects our commitment to our people and to creating a rewarding, purposeful career. We support you throughout your application journey, offering adjustments where reasonable and appropriate.
EEO Statement
As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We are also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Application
Apply now to join Veolia and help us deliver exceptional municipal services to Camden!
Collections Contract Manager in Wembley employer: Veolia Environmental Services (UK) plc
Contact Detail:
Veolia Environmental Services (UK) plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Collections Contract Manager in Wembley
✨Tip Number 1
Network like a pro! Reach out to people in the waste management sector, especially those connected to Veolia. Attend local events or join online forums to get your name out there and show your passion for community service.
✨Tip Number 2
Prepare for interviews by researching Veolia's values and recent projects. Be ready to discuss how your experience aligns with their mission of delivering exceptional municipal services. Show them you’re not just another candidate!
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you’ve led teams to success, managed resources efficiently, or improved service quality. These anecdotes will help you stand out during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you throughout the process, so don’t hesitate to reach out if you need any help.
We think you need these skills to ace Collections Contract Manager in Wembley
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your experience in leading operational teams. We want to see how you've inspired others and driven performance in previous roles, especially in waste management or similar fields.
Tailor Your Application: Don’t just send a generic CV! Customise your application to reflect the specific requirements of the Contract Manager role. Use keywords from the job description to show that you understand what we’re looking for.
Demonstrate Relationship Management: We value strong relationships with clients and stakeholders. Share examples of how you've built and maintained these connections in your past roles, especially with trade unions or local communities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Veolia Environmental Services (UK) plc
✨Know Your Stuff
Before the interview, dive deep into Veolia's operations and values. Understand their approach to waste management and community service. This will not only show your genuine interest but also help you align your experience with their goals.
✨Showcase Your Leadership Skills
As a Contract Manager, you'll be leading a large team. Prepare examples of how you've successfully led teams in the past, particularly in operational settings. Highlight your ability to inspire and drive a culture of excellence, especially in achieving KPIs.
✨Build Relationships
Since relationship management is key for this role, think of instances where you've built strong connections with clients or stakeholders. Be ready to discuss how you handle multi-stakeholder environments and maintain those relationships over time.
✨Demonstrate Your Problem-Solving Skills
Veolia values innovation and continuous improvement. Prepare to discuss challenges you've faced in previous roles and how you implemented effective solutions. This will showcase your ability to drive service improvements and manage change effectively.
