Customer Service Coordinator

This is a fantastic opportunity to join a respected organisation where your skills and dedication will truly make a difference. If you\’re passionate about customer service, enjoy working in a fast-paced environment and live within 10-12 miles of the location with transport, wed love to hear from you. You will be joining a friendly and dynamic team where you will play a key part in ensuring a seamless customer experience from initial enquiry through to order fulfilment and delivery. As a vital member of the Customer Service Team, you will be responsible for managing the full customer order process from accurate order entry and contract review to coordinating delivery logistics. Youll be the go-to person for answering queries, providing quotes, and ensuring all customer interactions are handled promptly, professionally, and efficiently. Enter customer orders accurately into the system Review contracts to ensure all key details are correct Prepare clear, professional quotations including applicable charges Handle incoming calls and email enquiries with efficiency and professionalism Coordinate with internal departments, production teams, and external suppliers to meet customer needs Provide customers with up-to-date product and safety data information Organise dispatch with warehouse and logistics teams to meet delivery deadlines Mai…