Client Services Manager £35,000 per annum Hours are 8.30am-5pm Monday to Friday. 25 days AL, pension, private healthcare, life assurance, discretionary year-end bonus. Are you passionate about delivering outstanding customer service, building strong client relationships, and driving business performance? We are seeking a proactive and commercially minded Client Services Manager to lead the day-to-day operations of a prestigious business centre in Birmingham. The Role As Client Services Manager, you will oversee client relationships, business development, centre operations, and financial performance. You'll work closely with clients, commercial agents, brokers, and the wider team to maximise occupancy, increase revenue, and maintain exceptional service standards. Key Responsibilities: Client Experience Deliver exceptional customer service and maintain high client satisfaction. Manage client onboarding, office moves, renewals, and service requests. Gather and act on client feedback to continuously improve service delivery. Ensure the centre remains professional, safe, secure, and well-presented. Business Development Build relationships with commercial agents, brokers, and local business networks. Conduct viewings, manage enquiries, and convert prospects into cli...
Business Centre - Client Services Manager employer: Venus Recruitment
Join a dynamic team as a Client Services Manager at our thriving business centre near Godalming, where you will play a pivotal role in enhancing client relationships and driving operational excellence. We pride ourselves on fostering a supportive work culture that values employee growth, offering opportunities for professional development and a collaborative environment. With competitive compensation and a focus on work-life balance, this is an excellent opportunity for those seeking meaningful and rewarding employment.
