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For Companies At a Glance
- Tasks: Assist customers with spare parts and provide expert advice.
- Company: Join a supportive team focused on customer satisfaction and technical excellence.
- Benefits: Enjoy free parking, a great pension, employee discounts, and 25 days holiday plus bank holidays.
- Why this job: Be part of a dynamic team that values your input and fosters growth.
- Qualifications: Technical understanding, attention to detail, and strong communication skills are essential.
- Other info: This role is perfect for those eager to learn and develop in a customer-focused environment.
We are looking for a technically capable and customer-focused Advisor to join a great team. This role is essential in providing a key aftermarket contact point for customers, ensuring they receive trusted advice and efficient support. You will be responsible for spare part sales and aftermarket administration within the UK, helping customers identify the correct parts and recommending additional service support where needed.
Key Responsibilities:
- Handle customer inquiries professionally, providing expert advice on spare parts.
- Process quotations, orders, and acknowledgements efficiently.
- Ensure all customer requests are managed in a timely and professional manner.
- Maintain accurate aftermarket sales administration and records.
What We’re Looking For:
- Ability to understand and process technical information.
- Strong attention to detail and accuracy in all tasks.
- A proactive, customer-first attitude with excellent communication skills.
- Ability to work effectively as part of a team.
- Keen to learn and develop.
Our client offers a supportive and rewarding work environment with excellent benefits, including free parking, excellent company pension, employee discounts and 25 days holiday plus BH.
Parts and Service Sales Executive employer: Venus Recruitment Ltd
Contact Detail:
Venus Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts and Service Sales Executive
✨Tip Number 1
Familiarise yourself with the specific spare parts and services relevant to our industry. Understanding the technical aspects will not only boost your confidence but also enable you to provide accurate advice to customers.
✨Tip Number 2
Practice your communication skills by engaging in conversations about technical topics. This will help you articulate your thoughts clearly and professionally, which is crucial when handling customer inquiries.
✨Tip Number 3
Showcase your proactive attitude by preparing questions or suggestions related to our products and services. This demonstrates your enthusiasm for the role and your commitment to providing excellent customer service.
✨Tip Number 4
Network with professionals in the industry, whether through social media or local events. Building connections can provide valuable insights and may even lead to referrals, increasing your chances of landing the job with us.
We think you need these skills to ace Parts and Service Sales Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to grasp the key responsibilities and skills required. Highlight your technical capabilities and customer service experience in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in spare parts sales and customer support. Use specific examples that demonstrate your attention to detail and ability to process technical information.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive, customer-first attitude. Mention how your communication skills and teamwork experience make you a great fit for the role.
Proofread Your Application: Before submitting, thoroughly proofread your application for any errors or inconsistencies. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Venus Recruitment Ltd
✨Show Your Technical Knowledge
Make sure to brush up on your technical knowledge related to spare parts and service support. Be prepared to discuss how you would handle specific customer inquiries and demonstrate your understanding of the products.
✨Demonstrate Customer Focus
Highlight your customer service experience during the interview. Share examples of how you've gone above and beyond to assist customers, ensuring they feel valued and supported.
✨Be Detail-Oriented
Since accuracy is crucial in this role, be ready to discuss how you ensure precision in your work. You might want to mention any systems or methods you use to maintain accurate records and manage orders.
✨Emphasise Teamwork
This position requires collaboration with others, so be prepared to talk about your experience working in teams. Share instances where you contributed to a team goal or helped a colleague solve a problem.
