Account Manager L&D 12 month Maternity Contract

Are you a proactive, highly organised professional with a passion for learning & development and change management? Do you thrive in a fast-paced, client-focused environment where no two days are the same? If so, this Account Manager role could be the perfect opportunity for you! Join a collaborative and supportive team delivering impactful learning & development programs and change initiatives for blue-chip clients.Responsibilities:

• Client & Project Management – Own client relationships, manage project portfolios, and ensure successful delivery.
• Stakeholder Engagement – Keep clients informed with clear status updates and well-prepared meetings.
• Content & Communications – Draft and refine materials for change management and L&D programs.
• Scheduling & Logistics – Liaise with clients and facilitators to coordinate seamless training sessions.
• Marketing & Business Growth – Support campaigns, social media, and new business proposals.
• Financials & Admin – Handle invoicing (QuickBooks), CRM updates, and general project documentation.

What We’re Looking For:

• Experience: Client-facing account management in L&D, change management, internal comms, or employee engagement.
• Project Management: Strong organisational skills with the ability to juggle priorities in a fast-paced environment.
• Tech-Savvy: Comfortable using project planning tools, LMS platforms, Office 365, AI (Copilot), Mural, Session Lab, and SharePoint.
• Exceptional Communicator: First-class verbal and written skills with a keen eye for detail.
• Problem Solver: Process-oriented mindset, always seeking efficiency and improvements.
• Commercially Aware: Ability to manage budgets, pricing, and identify new business opportunities.

What’s in it for You?

• A flexible, collaborative, and supportive work culture
• On-the-job training, coaching, and professional development
• The chance to work with top-tier clients and attend UK & European events

This is a one-year maternity cover role. Based in the office and WFH 2-3 days a week.