At a Glance
- Tasks: Support the Business Centre Manager in client retention and customer service excellence.
- Company: Expanding UK-wide company with a focus on customer satisfaction.
- Benefits: Basic salary of £27K plus commission, flexible working environment, and career growth.
- Why this job: Join a dynamic team and make a real impact in customer service and business development.
- Qualifications: Outgoing personality, strong communication skills, and a passion for customer service.
- Other info: Office-based role with opportunities to network and represent the business.
The predicted salary is between 21600 - 36000 £ per year.
An expanding UK wide company is offering a fabulous new opportunity for a customer focused candidate to join one of their business centres based near Farnborough. The role will support the Business Centre Manager in revenue generation, client retention, customer service excellence, and ensuring compliance with H&S and operational standards.
The position offers plenty of variety and involves:
- Welcoming visitors and suppliers
- Managing deliveries
- Answering calls
- Maintaining the appearance of Reception
- Looking after the building facilities
- Acting on any queries or complaints from clients in a polite and efficient manner
- Assisting with invoicing and credit control
- Managing supplier relationships
- Representing the business occasionally at networking events and within the local business community to help generate leads and referrals
Basic salary is £27K and commission will be paid on all sales and renewals generated after training and probation. This could bring the salary up to around £30K. A flexible, proactive character will be essential in this role, as changing demands require the ability to adapt and prioritise.
Key attributes of the Assistant Centre Manager:
- An outgoing, enthusiastic personality
- Professional manner and appearance
- A genuine passion for customer service
- Highly organised with good attention to detail
- Excellent written and verbal communication skills
- Confidence to interact with a range of clients and colleagues
- A creative approach to problem solving with the ability to think outside the box
- Competent using MS Office and other business software
This is an office-based role working 8.30am to 5.30pm Monday to Friday; there is no opportunity for home working.
Locations
Assistant Business Centre Manager in Farnborough, Hampshire employer: Venus Recruitment Limited
Contact Detail:
Venus Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Business Centre Manager in Farnborough, Hampshire
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend local business events or connect with current employees on LinkedIn. Building relationships can give you an edge and might even lead to a referral!
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Assistant Business Centre Manager role. Highlight your customer service skills and how you can contribute to revenue generation and client retention.
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest in the role!
We think you need these skills to ace Assistant Business Centre Manager in Farnborough, Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Business Centre Manager role. Highlight your customer service experience and any relevant achievements to show us why you're the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've excelled in similar positions and how you can contribute to our team.
Show Off Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear, concise, and free of errors. We want to see your professional manner right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive!
How to prepare for a job interview at Venus Recruitment Limited
✨Know the Company Inside Out
Before your interview, take some time to research the company thoroughly. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is heavily focused on customer service, prepare examples from your past experiences where you excelled in this area. Think about specific situations where you resolved complaints or went above and beyond for a client, as these stories will resonate well with the interviewers.
✨Demonstrate Your Organisational Skills
Being highly organised is key for this position. Bring along a planner or a digital device to showcase how you manage your tasks and priorities. You could even discuss a time when your organisational skills led to a successful outcome in a previous role.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company culture. This shows that you’re not just interested in getting the job, but that you’re also considering how you would fit into their team and contribute to their success.