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For Companies At a Glance
- Tasks: Manage luxury properties, ensuring top-notch maintenance and exceptional customer service.
- Company: Join urbanbubble, the North West's leading property managing agent with a community-focused approach.
- Benefits: Earn up to £47,000, enjoy bonuses, enhanced leave, and unique perks like Pet Lovers Friday!
- Why this job: Be part of a team redefining property management and creating vibrant communities.
- Qualifications: Experience in facilities management and excellent communication skills are essential.
- Other info: Dynamic role with opportunities for personal development and career growth.
The predicted salary is between 36000 - 48000 £ per year.
Overview
Were searching for an incredible Building Services Manager – 18 Month FTC across two of our luxury sites in Cardiff, Tai Afon and Wood Street House!
This role is based full time across the two developments, you will be responsible for ensuring the developments consistently meet all maintenance and health & safety standards, and remains 100% compliant at all times whilst delivering exceptional customer service. You will manage a maintenance and housekeeping team.
What do we offer?
We offer amazing benefits such as a basic salary of up to £47,000, 10% bonus, enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support and much much more.
We also offer enhanced annual leave including your birthday day off and a day off when you buy your house – we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!
What will you do?
- Effectively manage a team of 6
- Budget Management
- Promote effective client relationships and achieve high customer satisfaction.
- Lead on, develop, implement, and monitor quality processes to ensure compliance and continuous improvement targets are being met.
- Pro-actively deal with any maintenance and cleaning problems identified within the development and regularly carry out site inspections.
- Ensure there is a fitting approach to risk assessments and method statements.
- Outline safe operational procedures which identify and take account of all relevant hazards, recommending and implementing necessary changes to working practices as required.
- Oversee and review Health and Safety audits and appropriate follow-through.
- Oversee the delivery of all annual testing and training for our people to ensure total compliance, maintaining robust records.
- Promote peak performance through proper objective setting, one to ones, personal development, team meetings and performance reviews.
What are we looking for?
- Experience in a facilities management role
- Excellent communication skills
- Property / Residential experience (preferred)
- Experience in managing contractors
- IRPM / ARLA qualification (desirable)
- People management skills and the ability to achieve great results through people
- Significant experience and proven track record in delivering the highest standards of customer service.
- Strong commercial and financial acumen
- Knowledgeable in relevant regulations, legislation, guidance and best practice.
- Health and Safety – must be proficient with current Health, Safety and Environment legislation
- Good IT skills
Required: To have Rent Smart Wales qualification or to complete this course within the first 3 months of starting your role.
Were not your usual property company. Were the North Wests leading property managing agent!
At urbanbubble, were redefining the way properties are run through community building, customer care, and innovation. Thanks to our team, that delivers outstanding customer experiences, were proud to serve 14,000 residents and growing. Were looking for bold, ambitious, resourceful team members to manage and create communities. We want to unlimit what our customers expect, whilst unleashing your true potential.
So, what do you say interested?
Apply now and join a fantastic organisation that truly believe that our people should be at the heart of all our decisions!
We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process.
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Building Services Manager - 18 Month FTC employer: @Venues
Contact Detail:
@Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Services Manager - 18 Month FTC
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for a Building Services Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company culture at urbanbubble. Understand their values around community building and customer care, so you can showcase how your experience aligns with their mission during the chat.
✨Tip Number 3
Practice your answers to common interview questions related to facilities management and health & safety. We want you to feel confident discussing your experience managing teams and ensuring compliance – it’s key for this role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Building Services Manager - 18 Month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Building Services Manager role. Highlight your experience in facilities management and any relevant qualifications, like IRPM or ARLA, to show us you’re the perfect fit!
Show Off Your People Skills: We want to see how you manage teams and deliver exceptional customer service. Share specific examples of how you've led a team or resolved customer issues in your previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read through your experience and skills.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with urbanbubble.
How to prepare for a job interview at @Venues
✨Know Your Stuff
Make sure you brush up on your knowledge of building services management, health and safety regulations, and customer service excellence. Familiarise yourself with the specific requirements of the role and the company’s values, as this will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
Since you'll be managing a team, be ready to discuss your people management experience. Prepare examples of how you've successfully led teams, handled conflicts, or improved performance. This will demonstrate your ability to achieve great results through others.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like maintenance issues or customer complaints. Think of real-life examples where you’ve dealt with similar challenges, and outline your thought process and actions taken to resolve them.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future projects. This not only shows your interest but also helps you gauge if the company is the right fit for you.