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- Tasks: Lead and mentor a team to deliver exceptional guest experiences.
- Company: A leading hospitality group known for vibrant social atmospheres.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Why this job: Join a passionate team and create memorable moments for guests.
- Qualifications: Must be 18+, with a love for customer service and teamwork.
- Other info: Great opportunity for personal growth in the hospitality industry.
The predicted salary is between 36000 - 60000 £ per year.
A leading hospitality group is seeking a motivated Team Leader for The Roundabout in Greater London. This role involves supporting and mentoring the team to ensure an outstanding guest experience. You will work collaboratively with management to maintain service standards and compliance. Ideal candidates will have a passion for customer service and be at least 18 years old. Join a vibrant team dedicated to creating memorable social experiences!
Pub Team Leader: Coach, Service & Guest Experience employer: Venues - Stonegate Group
Contact Detail:
Venues - Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub Team Leader: Coach, Service & Guest Experience
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant atmosphere.
✨Tip Number 2
Practice your people skills! As a Team Leader, you'll need to demonstrate your ability to coach and support your team. Think of examples from your past experiences where you've successfully led a group or enhanced guest experiences, and be ready to share those stories.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview, as it reflects your commitment to maintaining high service standards.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Pub Team Leader: Coach, Service & Guest Experience
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through. Share specific examples of how you've gone above and beyond to create memorable experiences for guests in the past.
Highlight Your Leadership Skills: As a Team Leader, you'll be mentoring others, so make sure to showcase any previous leadership experience. Talk about how you've supported and motivated teams to achieve great results, even if it's in a different setting.
Tailor Your Application: Take a moment to read the job description carefully and tailor your application to match. Use keywords from the description to demonstrate that you understand what we're looking for and how you fit the bill.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our vibrant team!
How to prepare for a job interview at Venues - Stonegate Group
✨Know Your Guest Experience
Make sure you understand what outstanding guest experience means to the company. Research their values and think about how you can contribute to creating memorable social experiences. Be ready to share examples from your past roles where you’ve gone above and beyond for customers.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to mentor and support your team. Prepare specific examples of how you've successfully led a team in the past, focusing on your coaching style and how you handle challenges. This will show them you’re ready to step up!
✨Familiarise Yourself with Service Standards
Research the service standards that the hospitality group upholds. Be prepared to discuss how you would maintain these standards in your role. This shows that you’re proactive and serious about ensuring compliance and quality service.
✨Bring Your Passion for Customer Service
Let your enthusiasm for customer service shine through during the interview. Share stories that highlight your passion and commitment to providing excellent service. This will resonate well with the interviewers and show that you’re a great fit for their vibrant team.
