Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage venue operations, staff coordination, and ensure successful events.
- Company: Join an innovative team at Venues Everywhere, part of Immersive Everywhere.
- Benefits: Competitive salary of £40,000 and dynamic work environment.
- Other info: Opportunity to work with creative teams and grow your career in entertainment.
- Why this job: Be at the heart of exciting live experiences and make a real impact.
- Qualifications: Degree in Arts Management or related field; venue management experience preferred.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Venue Manager
Job Title: Venue Manager
Reports to: Head of Operations and Company Manager, CEO’s, Creative Director
Reports: Deputy Venue Manager, Duty Manager, FOH/Operations/Merch/F&B Team
Venue Overview: Venues Everywhere are part of Immersive Everywhere who are hot off the heels of opening The Traitors: Live Experience in the heart of Covent Garden, London. Previous shows include Peak y Blinders: The Rise and Doctor Who: Time Fracture. We now look to bring our immersive talent to the north opening the brand new Peppa Pig Surprise Party in the Metrocentre, Gateshead.
Job Summary: The Venue Manager is responsible for managing the overall operations of the venue, staff coordination, and facility management. They work closely with production teams, clients, and vendors to ensure all performances and events are executed successfully while maintaining a safe and welcoming environment for guests. The Venue Manager will also oversee the maintenance and cleaning of the building along with staff training and some Company Management.
Responsibilities
- Venue Operations: Oversee the daily operations of the space, managing the facility and equipment; ensure the venue is properly prepared, including setup, lighting, and sound; maintain cleanliness and safety standards, ensuring compliance with health and safety regulations.
- Event Management: Act as the primary point of contact for shows, patrons, performers, and contractors; oversee performances, including ticket sales and any special needs for shows; troubleshoot issues during performances to ensure smooth operations.
- Staff Management: Recruit, train, and supervise staff, including front-of-house staff, technical, security, and maintenance workers; coordinate staff schedules, assign tasks, and ensure excellent customer service is provided; ensure staff maintain a professional and courteous environment.
- Customer Service: Address customer inquiries, complaints, and feedback; ensure that the audience experience meets or exceeds expectations.
- Marketing & Promotion: Work with marketing teams to promote the venue and upcoming events.
- Health & Safety: Ensure compliance with all safety standards and emergency protocols; oversee crowd control, emergency exits, and evacuation plans during events.
- Company Management: Act as the on-site contact for cast and creative team members; create cast schedules; help facilitate any costume or prop requests that arise during the production; ensure the wellbeing and safety of all company members during the production; prepare and distribute company memos and notices related to rehearsals and performances as needed; handle correspondence and provide administrative support for the creative team.
Qualifications
- Bachelor’s degree in Arts Management, Theatre, a related field (or equivalent experience).
- Proven experience in venue management, or a related field.
- Strong leadership, organisational, communication, and customer service skills.
- In-depth knowledge of theatre operations.
- Ability to work evenings, weekends, and holidays as needed for events.
- Budgeting and financial management experience.
- Strong problem-solving skills and the ability to stay calm under pressure.
- Knowledge of health and safety regulations in entertainment venues.
Desirable Skills
- Experience with ticketing systems and event management software.
- Technical proficiency with theatre equipment (sound systems, lighting, etc.).
- DBS Enhanced check (will be needed for the role and will be done by company if required).
Salary: £40,000
Work: up to 45 hours per week
#J-18808-Ljbffr
Venue Manager employer: Venues Everywhere
Contact Detail:
Venues Everywhere Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Manager
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow venue managers, and engage with potential employers on social media. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills in person! If you can, visit venues you admire and chat with the staff. This gives you a chance to demonstrate your passion for venue management and might even lead to job opportunities.
✨Tip Number 3
Prepare for interviews by researching the venue's past events and their operational style. We want to see that you’re genuinely interested and ready to contribute to their success right from the get-go!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Venue Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Venue Manager role. Highlight your experience in venue management and any relevant skills that match the job description. We want to see how your background fits with our immersive experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about venue management and how you can contribute to our team. Be sure to mention specific experiences that relate to the responsibilities listed in the job description.
Show Off Your Customer Service Skills: Since customer service is key for this role, make sure to include examples of how you've successfully handled customer inquiries or complaints in the past. We love seeing candidates who can keep a cool head under pressure!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Don’t miss out on the opportunity to join our exciting team!
How to prepare for a job interview at Venues Everywhere
✨Know Your Venue Inside Out
Before the interview, make sure you research Venues Everywhere and their recent productions. Familiarise yourself with their operations, especially the specifics of managing a venue like The Traitors: Live Experience. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Venue Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully managed staff or resolved conflicts. Highlight your ability to motivate and train others, as this is crucial for maintaining a professional environment.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to troubleshoot issues during events or performances. Be ready to discuss how you handled unexpected challenges, ensuring smooth operations. This will illustrate your calmness under pressure and your proactive approach to problem-solving.
✨Understand Health and Safety Regulations
Brush up on health and safety regulations relevant to entertainment venues. Be prepared to discuss how you would ensure compliance and maintain safety standards. This knowledge is vital for the role and will show that you take the responsibility seriously.