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- Tasks: Lead a team to deliver exceptional food and customer service at Kents Hill Park.
- Company: Join The Venues Collection, known for its award-winning hospitality and diverse venues.
- Benefits: Enjoy healthcare perks, discounts, training opportunities, and 23 days off plus your birthday.
- Why this job: Grow your catering career in a supportive environment that values individuality and teamwork.
- Qualifications: Experience in team management and a passion for great food and service are essential.
- Other info: Free gym access, discounted stays, and a vibrant workplace culture await you!
The predicted salary is between 24000 - 36000 £ per year.
Hospitality Supervisor – Kents Hill Park
We're recruiting an experienced Hospitality Supervisor who is passionate about exceptional food and world-class customer service, on a full time basis, contracted to 40 hours per week.
Kents Hill Park is a dedicated meeting and training centre, ideal for residential conferences. A short drive from the M1 and only 40 minutes from London Euston, we're centrally located and easily accessible, perfect for national and international groups to come together.
Kents Hill Park is part of The Venues Collection. We have five meetings and conference venues across the UK, each with its own individual character and an award-winning team of welcoming staff ready to deliver memorable experiences.
As a Hospitality Supervisor, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
- Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare – Free annual healthcare check
- Exclusive Benefits and Wellbeing site (Perks at Work)
- Entertainment discounts – up to 55% off cinema tickets
- Health and Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts – Discounts with holiday companies such as TUI and Expedia
- Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
- Meals on duty
- Vodaphone discounts
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH's and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for babies 1st birthday
- Holiday purchase scheme
- On-going training, development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
- Discounted stays at The Venues Collection
- Free on-site parking
- Free access to gym + leisure facilities on site
More about the role:
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Supervising our teams to ensure we continue to deliver impeccable food and customer service
- Communicating regularly with your line manager to monitor KPIs and targets
- Representing Compass Group UK&I and maintaining a positive brand image
- Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.
Who you are:
- Have a customer-centred focus
- Be passionate about great-tasting food and exceptional customer service
- Have experience managing teams in a similar role
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
About us:
At Levy UK + Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.
We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
AMRT1_UKCT
Hospitality Supervisor - Kents Hill Park employer: Venues Collection
Contact Detail:
Venues Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor - Kents Hill Park
✨Tip Number 1
Familiarize yourself with the specific needs of Kents Hill Park as a dedicated meeting and training center. Understanding the unique aspects of catering for conferences and events will help you stand out during the interview.
✨Tip Number 2
Showcase your passion for exceptional food and customer service by preparing examples from your previous experience. Be ready to discuss how you've gone above and beyond to create memorable dining experiences.
✨Tip Number 3
Highlight your leadership skills and experience in managing teams. Prepare to share specific instances where you successfully trained and motivated your team to achieve high standards in service and food quality.
✨Tip Number 4
Research the values and culture of Levy UK + Ireland, especially their commitment to diversity and inclusion. Be prepared to discuss how you can contribute to this positive workplace environment and support your colleagues.
We think you need these skills to ace Hospitality Supervisor - Kents Hill Park
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in hospitality and team management. Emphasize any roles where you delivered exceptional customer service or managed food service operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for great-tasting food and customer service. Mention specific experiences that demonstrate your ability to lead teams and exceed customer expectations.
Highlight Relevant Skills: In your application, focus on skills such as communication, organization, and leadership. Provide examples of how you've successfully implemented Health & Safety standards in previous roles.
Showcase Your Ambition: Express your motivation to grow within the company. Mention any relevant training or development you've pursued in the past and your eagerness to continue upskilling in the hospitality sector.
How to prepare for a job interview at Venues Collection
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Team Leadership Skills
Highlight your experience in managing teams effectively. Discuss how you have motivated and trained team members in previous roles, and be prepared to share strategies you use to foster a positive work environment.
✨Know the Company and Its Values
Research Kents Hill Park and The Venues Collection. Understand their commitment to diversity and inclusion, and be ready to discuss how your values align with theirs during the interview.
✨Prepare for Health & Safety Questions
Since compliance with Health & Safety standards is crucial, be prepared to discuss your knowledge and experience in this area. Provide examples of how you've implemented safety protocols in previous roles.
