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- Tasks: Join our team to manage and source accommodation for clients, ensuring the best deals.
- Company: Venue Options is a leading corporate booking agent specializing in various reservation services.
- Benefits: Enjoy competitive salary, healthcare, free hotel stays, and opportunities for career growth.
- Why this job: Perfect for those who love research, relationship building, and want to make an impact.
- Qualifications: No experience needed; just bring your customer service skills and a willingness to learn.
- Other info: Full training provided, plus chances to attend events and explore hotels across the UK.
The predicted salary is between 24000 - 36000 £ per year.
New Year, New Job!
Venue Options is a highly successful corporate booking agent, specialising in accommodation, meetings, conference, events and rail reservations. Further growth see's us once again looking to expand our team.
In thisrole from our site on the outskirts of Sheffield (close to Junction 33 of the M1), you would join a team of 20 other agents and be responsible for sourcing, managing and administering accommodation stays on behalf of our clients, whether it is an overnight stay, a long-term project or a group number of bedrooms; it is all about research and relationship building to get the best possible prices, deals and solutions.
The Role
Research and recommend appropriate hotels and locations
Proactively source, compare and negotiate prices for maximum cost savings
Build strong relationships with your allocated clients
Provide administrative support, pre and post stay
Support accounting function for accommodation bookings
Ideally you will possess:
Hotel, venue or other industry related experience (not essential as training will be given)
Strong administration background
Knowledge of online booking providers inc. GDS (not essential as training will be given)
Proven customer service experience
Excellent telephone manner
Quick to learn/adapt attitude
To succeed in this role, youll need to demonstrate a high level of accuracy, attention to detail and possess a desire and ability to work to targets and deadlines. Dont worry if you dont have industry experience as we offer full on the job training.
In return we offer:
A highly competitive salary
A loyalty scheme linked to length of service, to include healthcare and additional holiday entitlements
Discounted & free hotel stays + Discounted rail travel
Paid over-time
Free on-site parking
Company Pension Scheme
In addition to the above, there are also opportunities to attend hosted familiarisation events around the UK to experience hotels first hand.
If you feel you have the determination to make this role your own, please include your CV,along with a covering letter tell us why this role would be perfect for you.
For driven individuals, there are opportunities to develop and move into other departments and roles within the business.
PLEASE INCLUDE YOUR CURRENT SALARY DETAILS IN YOUR APPLICATION
AMRT1_UKCT
Reservations Agent employer: Venue Options Limited
Contact Detail:
Venue Options Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Agent
✨Tip Number 1
Familiarize yourself with the hotel and accommodation industry. Even if you don't have direct experience, understanding the basics of how bookings work and what clients typically look for can give you an edge in conversations during the interview.
✨Tip Number 2
Practice your negotiation skills! Since the role involves sourcing and negotiating prices, being able to demonstrate your ability to negotiate effectively, even in hypothetical scenarios, will show that you're ready for the challenges of the job.
✨Tip Number 3
Highlight any customer service experience you have. This role is all about building relationships with clients, so showcasing your ability to provide excellent service will be crucial in making a strong impression.
✨Tip Number 4
Be prepared to discuss your organizational skills. Since the position requires managing multiple bookings and administrative tasks, demonstrating your ability to stay organized and meet deadlines will be key to landing the job.
We think you need these skills to ace Reservations Agent
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customize your cover letter for the Reservations Agent position. Highlight your research skills, ability to build relationships, and any relevant experience in customer service or administration.
Showcase Relevant Skills: In your CV, emphasize skills that align with the job description, such as attention to detail, negotiation abilities, and a quick learning attitude. Mention any experience with online booking systems if applicable.
Include Salary Details: As requested in the job description, be sure to include your current salary details in your application. This shows that you pay attention to instructions and are serious about the role.
Express Your Motivation: In both your CV and cover letter, express why you are excited about this opportunity at Venue Options. Mention your desire to learn and grow within the company, as well as your enthusiasm for the hospitality industry.
How to prepare for a job interview at Venue Options Limited
✨Research the Company
Before your interview, take some time to learn about Venue Options. Understand their services, values, and recent achievements. This will help you tailor your answers and show genuine interest in the company.
✨Highlight Your Customer Service Skills
Since the role involves building strong relationships with clients, be prepared to discuss your previous customer service experiences. Share specific examples of how you've successfully managed client relationships or resolved issues.
✨Demonstrate Attention to Detail
Given the importance of accuracy in this role, think of instances where your attention to detail made a difference. Whether it was in administration or during a project, be ready to share these examples.
✨Show Your Adaptability
The job description mentions a quick to learn/adapt attitude. Be prepared to discuss times when you've had to adapt to new situations or learn new skills quickly, especially in a fast-paced environment.
