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For Companies At a Glance
- Tasks: Provide hands-on IT support and assist with office consolidation projects.
- Company: Professional services firm in a dynamic London environment.
- Benefits: Competitive day rate, hybrid work model, and opportunity for contract extension.
- Other info: Great opportunity for career growth and networking with senior stakeholders.
- Why this job: Join a small team and make a real impact on IT operations.
- Qualifications: Experience with Windows, Microsoft 365, and strong communication skills.
The predicted salary is between 57600 - 57600 £ per year.
We're looking for an experienced IT Support Engineer to join a professional services firm near Liverpool Street on a contract basis.
The Details
- Day rate: £240/day
- Duration: 3 months (30-day notice period)
- Inside IR35
- Location: Hybrid — ~3 days/week onsite, Moorgate, London
- Start: ASAP
About the Role
You’ll be an extra pair of hands for an established internal IT team, keeping day-to-day support running smoothly and helping with an upcoming office consolidation. It’s a small office environment where you’ll be working alongside director-level stakeholders, so clear and professional communication is just as important as your technical skills.
What You’ll Be Doing
- 2nd line hands-on support for desktops, laptops, mobiles, printers, AV, and office infrastructure
- Onboarding and offboarding — device provisioning, account setup, and access rights
- Meeting room tech support (video conferencing, AV, collaboration tools)
- Microsoft 365, Teams, and SharePoint day-to-day support
- Logging and resolving incidents via ITSM within SLA
- Supporting an upcoming office move consolidating multiple London locations
- Remote support to colleagues across other divisions
- Maintaining documentation, configurations, and knowledge base articles
Must-Have Skills
- Windows 10/11 and macOS
- Microsoft 365 administration
- Azure AD / Microsoft Entra ID (users, groups, MFA, permissions)
- Networking fundamentals — TCP/IP, DNS, DHCP, VPN, Wi-Fi
- End-user device management (laptops, desktops, mobiles, printers, AV)
- Confident communicating with senior stakeholders in a professional environment
Nice to Have
- CompTIA A+
- ITIL Foundation V3/V4
- Previous contract experience
Interviews are available this week with a view to starting as soon as possible. Candidates with varied contract histories are welcome to apply.
Information Technology Support Specialist employer: Venturi
Contact Detail:
Venturi Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know about opportunities at firms like the one near Liverpool Street. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for those interviews! Brush up on your technical skills and be ready to discuss your experience with Windows, Microsoft 365, and AV tech. Show them you can communicate clearly with senior stakeholders — that’s key!
✨Tip Number 3
Don’t forget to showcase your problem-solving skills! Be ready to share examples of how you've logged and resolved incidents in the past. This will demonstrate your ability to keep day-to-day support running smoothly.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that IT Support Engineer role. Plus, it’s a great way to show your enthusiasm for joining our team and getting involved in the upcoming office consolidation.
We think you need these skills to ace Information Technology Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the job description. We want to see how your background in IT support aligns with the needs of our team, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about working with us at StudySmarter.
Showcase Your Communication Skills: Since you'll be working with director-level stakeholders, it's crucial to demonstrate your communication skills in your application. We appreciate clear and professional language, so make sure your writing reflects that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Venturi
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially around Windows 10/11, Microsoft 365, and Azure AD. Be ready to discuss specific scenarios where you've provided 2nd line support or resolved incidents, as this will show your hands-on experience.
✨Communicate Like a Pro
Since you'll be working with director-level stakeholders, practice clear and professional communication. Prepare to explain complex technical issues in simple terms, and think of examples where you've successfully communicated with non-technical colleagues.
✨Show Your Problem-Solving Skills
Be prepared to tackle hypothetical scenarios during the interview. Think about how you would approach common IT issues, like troubleshooting a video conferencing setup or resolving a network connectivity problem, and articulate your thought process clearly.
✨Research the Company Culture
Get to know the firm’s values and work environment. Understanding their approach to IT support and office consolidation will help you tailor your answers and demonstrate that you're a good fit for their team.