At a Glance
- Tasks: Support and enhance HR systems, focusing on Workday and related SaaS platforms.
- Company: Global professional services organisation with a strong IT and Digital Solutions department.
- Benefits: Competitive salary, flexible working, and opportunities for continuous improvement.
- Other info: Work 2-3 days a week onsite in Leeds with excellent career growth potential.
- Why this job: Join a dynamic team and make a real impact on HR systems.
- Qualifications: Experience in application support and troubleshooting skills required.
The predicted salary is between 40000 - 50000 € per year.
Location: Leeds – 2-3 days a week onsite
Department: IT / Digital Solutions
Salary: £40,000 to £50,000 per annum
Overview
A global professional services organisation is seeking an Application Support Engineer to support and enhance its HR systems environment, with a primary focus on Workday and related SaaS platforms. The role involves maintaining system performance, resolving issues, supporting users, and contributing to continuous improvement initiatives across enterprise applications.
Key Responsibilities
- Provide 1st–3rd line support for Workday and other business applications
- Troubleshoot system, configuration, and integration issues
- Manage incidents, service requests, and system monitoring activities
- Perform root cause analysis and coordinate with vendors or technical teams where required
- Support application performance optimisation and service continuity
Application Support Engineer – Workday employer: Venturi
As a global professional services organisation, we pride ourselves on fostering a collaborative and innovative work culture in Leeds, where our Application Support Engineers play a crucial role in enhancing HR systems. We offer competitive salaries, flexible working arrangements, and ample opportunities for professional development, ensuring that our employees can thrive both personally and professionally while contributing to meaningful projects that impact the organisation positively.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Engineer – Workday
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working with Workday. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with application support and troubleshooting. This will give you an edge during interviews and show you're ready to tackle real-world challenges.
✨Tip Number 3
Practice makes perfect! Mock interviews with friends or mentors can help you nail down your responses to common questions. Focus on your problem-solving approach and how you handle user support scenarios.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes put you ahead of the crowd. Plus, it’s super easy!
We think you need these skills to ace Application Support Engineer – Workday
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Application Support Engineer role. Highlight your experience with Workday and any relevant SaaS platforms. We want to see how your skills match what we're looking for!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We love seeing candidates who can think on their feet and resolve problems efficiently, especially in a support role.
Be Clear and Concise:When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you get your key points across without unnecessary fluff.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Venturi
✨Know Your Workday Inside Out
Make sure you brush up on your Workday knowledge before the interview. Familiarise yourself with its features, common issues, and troubleshooting techniques. Being able to discuss specific scenarios where you've resolved Workday-related problems will show your expertise.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical skills and ability to manage incidents effectively.
✨Understand the Company Culture
Research the global professional services organisation and its values. Tailor your responses to reflect how your personal values align with theirs. This will not only show that you're a good fit but also that you're genuinely interested in the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, ongoing projects, or future initiatives related to Workday. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
