At a Glance
- Tasks: Drive customer engagement and retention in the exciting iGaming sector.
- Company: Join Ventures Lab, a leading international company in iGaming and Fintech.
- Benefits: Competitive salary, performance bonuses, career development, and 22 days paid leave.
- Other info: Dynamic work environment in central London with great growth opportunities.
- Why this job: Make a real impact on customer experiences while working with innovative technologies.
- Qualifications: Fluent in Turkish, CRM experience, and strong analytical skills required.
The predicted salary is between 35000 - 45000 £ per year.
The Company: Ventures Lab is an international company with over 200 employees, specializing in the iGaming and Fintech industries. We deliver a diverse portfolio of products and services, including iGaming verticals, electronic payment solutions, and managed services for customer operations. By leveraging technology and driving innovation, we empower our partners to achieve greater success in competitive markets.
The role: You will be responsible for the development, implementation, and optimization of customer engagement and retention initiatives within the iGaming sector. This role is vital in ensuring that our customers enjoy a seamless and engaging gaming experience.
Responsibilities- Monitoring the marketplace, competitive landscape, industry trends, and 3rd party data sources to constantly identify new marketing opportunities and/or potential threats.
- Proactively bringing up proposals for new activities, tests, new channels, and ways of working are key success criteria for this role.
- Analysing customer data to segment the player base effectively and target specific player groups with personalised communication.
- Creating and managing email marketing campaigns, newsletters, and automated customer journeys to deliver relevant and timely content to players.
- Oversee loyalty programs and promotions to incentivize player activity and increase customer lifetime value.
- Managing communication across various channels, including SMS, push notifications, in-app messaging, and social media, to ensure consistent messaging and engagement.
- Analysing player behaviour, campaign performance, and ROI to continually refine CRM strategies and recommend improvements.
- Conducting A/B tests to optimise content and communication strategies and iterate based on the results.
- Collaborating with cross-functional teams, including marketing, product, and customer support, to ensure alignment on CRM initiatives.
- Ensuring all CRM activities comply with industry regulations and best practices.
- Proven experience in CRM or content writing role.
- Turkish language fluency (a must have).
- Experience from the iGaming industry would be an asset.
- Strong communication skills.
- Strong analytical skills and proficiency in data-driven decision-making.
- Familiarity with CRM software and marketing automation tools.
- Creative thinking and the ability to develop engaging and personalized content.
- A deep understanding of iGaming customer behavior and trends (an advantage).
- Knowledge of industry regulations and responsible gaming practices.
- Results-driven with a strong commitment to achieving KPIs and targets.
- Ability to work in a fast-paced and dynamic environment.
- Strong organizational skills and attention to detail.
- Competitive salary synonymous with skills and experience.
- Performance and bonus structure dependent on achievement of set targets and personal performance (annually paid bonus).
- Career development opportunities.
- Central London offices.
- 22 annual paid leave days (excluding bank holidays).
CRM Executive (Turkish Speaking) employer: Ventureslab
Ventures Lab is an exceptional employer that fosters a dynamic and innovative work culture, particularly for the CRM Executive role. With a competitive salary, performance-based bonuses, and ample career development opportunities, employees are encouraged to thrive in their careers while enjoying a vibrant office environment in Central London. The company's commitment to employee growth and its focus on cutting-edge solutions in the iGaming and Fintech sectors make it an attractive place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land CRM Executive (Turkish Speaking)
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Ventureslab. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace CRM Executive (Turkish Speaking)
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Ventureslab.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Ventureslab's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Ventureslab
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Ventureslab.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Ventureslab will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Ventureslab employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
