At a Glance
- Tasks: Ensure safety and deliver top-notch service at Gloucester Rugby matchdays.
- Company: Join the dynamic Events Team at Kingsholm Stadium.
- Benefits: Gain valuable experience, training, and work in a lively environment.
- Other info: Opportunity to work with a passionate team and develop your skills.
- Why this job: Be part of an exciting atmosphere while ensuring guest safety and enjoyment.
- Qualifications: Valid SIA Door Supervision licence required; friendly and calm demeanour essential.
The predicted salary is between 12 - 15 € per hour.
Are you confident, proactive, and customer focused? Do you thrive in fast paced environments and enjoy delivering top tier service? We’re looking for enthusiastic Door Supervisors to join our dynamic Events Team on matchdays and event days at Kingsholm Stadium, the iconic home of Gloucester Rugby.
Duties:
- Monitoring key entry and exit points across the stadium
- Carrying out ticket and accreditation checks with professionalism
- Assisting and directing guests, ensuring they enjoy their day
- Managing crowd flow to keep movement safe and efficient
- Spotting and responding to suspicious or anti-social behaviour
- Supporting emergency response and evacuation procedures
- Attending staff briefings and completing pre-event checks
- Maintaining a safe, clean, and professional working environment
- Representing Venture Security and Gloucester Rugby with pride, professionalism, and confidence
Candidate Requirements:
- You must have a valid SIA Door Supervision (DS) licence. Close Protection (CP) licenses are also eligible for this role and further training will be provided.
- We’re looking for Door Supervisors who are friendly and welcoming, with a calm disposition.
- You will enjoy working with the public and be confident in de-escalating any situations that may arise.
- You will be working closely with staff employed directly by Gloucester Rugby, so must thrive on working as part of a team and be able to take direction, whilst always maintaining your duties diligently and acting with integrity.
- You will be a team player, calm under pressure and a confident decision maker.
- You will be smartly presented and report to work clean, tidy and on time.
Matchday Security - Gloucester Rugby employer: Venturesec
Joining our Events Team at Kingsholm Stadium offers you the chance to be part of a vibrant and dynamic work environment, where your contributions directly enhance the matchday experience for fans. We pride ourselves on fostering a supportive culture that values teamwork, professionalism, and personal growth, providing opportunities for further training and development in security roles. With the iconic backdrop of Gloucester Rugby, you'll enjoy a unique workplace atmosphere that combines excitement with a commitment to safety and customer service excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Matchday Security - Gloucester Rugby
✨Tip Number 1
Get to know the venue! Familiarise yourself with Kingsholm Stadium and its layout. This will help you feel more confident on matchdays and allow you to assist guests more effectively.
✨Tip Number 2
Practice your customer service skills. Being approachable and friendly is key in this role, so try role-playing different scenarios with friends or family to boost your confidence.
✨Tip Number 3
Stay calm under pressure. Think about how you can manage stress and keep a level head during busy events. Techniques like deep breathing or quick breaks can really help!
✨Tip Number 4
Apply through our website! We want to see your enthusiasm and commitment, so make sure to submit your application directly with us for the best chance of landing that role.
We think you need these skills to ace Matchday Security - Gloucester Rugby
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through. We want to see that you’re excited about the role and ready to bring your best self to matchdays at Kingsholm Stadium.
Highlight Relevant Experience:Make sure to mention any previous experience in security or customer-facing roles. We love to see how your background aligns with what we’re looking for, so don’t hold back on those details!
Be Professional and Polished:Your written application is your first impression, so keep it tidy and professional. Use clear language, check for typos, and make sure it reflects the smartly presented image we expect from our team.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Venturesec
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Door Supervisor at Gloucester Rugby. Familiarise yourself with the key duties like monitoring entry points and managing crowd flow. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering top-tier service, think of examples from your past experiences where you've excelled in customer service. Be ready to discuss how you’ve handled difficult situations or de-escalated conflicts, as this will show your proactive approach.
✨Dress to Impress
First impressions matter! Make sure you arrive smartly presented and on time. This not only reflects your professionalism but also aligns with the expectations of representing Gloucester Rugby with pride. A tidy appearance can set a positive tone for the interview.
✨Be a Team Player
Highlight your ability to work well in a team during the interview. Share examples of how you've collaborated with others in fast-paced environments. Emphasising your calm disposition and integrity will reassure them that you can handle the pressures of matchday events.
