At a Glance
- Tasks: Ensure safety and excellent service at Gloucester Rugby matchdays and events.
- Company: Join the dynamic Events Team at the iconic Kingsholm Stadium.
- Benefits: Gain valuable experience, training, and work in a lively environment.
- Other info: Opportunity to work closely with Gloucester Rugby staff and develop your skills.
- Why this job: Be part of an exciting team and make matchdays memorable for fans.
- Qualifications: Valid SIA Door Supervision licence required; friendly and calm demeanour essential.
The predicted salary is between 12 - 15 € per hour.
Are you confident, proactive, and customer focused? Do you thrive in fast paced environments and enjoy delivering top tier service? We’re looking for enthusiastic Door Supervisors to join our dynamic Events Team on matchdays and event days at Kingsholm Stadium, the iconic home of Gloucester Rugby.
Duties:
- Monitoring key entry and exit points across the stadium
- Carrying out ticket and accreditation checks with professionalism
- Assisting and directing guests, ensuring they enjoy their day
- Managing crowd flow to keep movement safe and efficient
- Spotting and responding to suspicious or anti-social behaviour
- Supporting emergency response and evacuation procedures
- Attending staff briefings and completing pre-event checks
- Maintaining a safe, clean, and professional working environment
- Representing Venture Security and Gloucester Rugby with pride, professionalism, and confidence
Candidate Requirements:
- You must have a valid SIA Door Supervision (DS) licence. Close Protection (CP) licenses are also eligible for this role and further training will be provided.
- We’re looking for Door Supervisors who are friendly and welcoming, with a calm disposition.
- You will enjoy working with the public and be confident in de-escalating any situations that may arise.
- You will be working closely with staff employed directly by Gloucester Rugby, so must thrive on working as part of a team and be able to take direction, whilst always maintaining your duties diligently and acting with integrity.
- You will be a team player, calm under pressure and a confident decision maker.
- You will be smartly presented and report to work clean, tidy and on time.
Matchday Security - Gloucester Rugby employer: Venturesec
At Venture Security, we pride ourselves on fostering a vibrant and inclusive work culture that values teamwork and professionalism. As a Matchday Security team member at the iconic Kingsholm Stadium, you will not only enjoy competitive benefits and ongoing training opportunities but also be part of an exhilarating environment where your contributions directly enhance the matchday experience for fans. Join us to develop your skills in a supportive setting while representing Gloucester Rugby with pride.
StudySmarter Expert Advice🤫
We think this is how you could land Matchday Security - Gloucester Rugby
✨Tip Number 1
Get to know the venue! Familiarise yourself with Kingsholm Stadium and its layout. This will help you feel more confident on matchdays and allow you to assist guests more effectively.
✨Tip Number 2
Practice your communication skills. Being approachable and friendly is key in this role, so try role-playing scenarios with friends or family to boost your confidence in handling different situations.
✨Tip Number 3
Network with current staff. If you can, chat with existing Door Supervisors or team members at events. They can share valuable insights and tips that could help you stand out during your application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the team at Gloucester Rugby.
We think you need these skills to ace Matchday Security - Gloucester Rugby
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through. We want to see that you’re excited about the role and ready to bring your A-game to matchdays at Kingsholm Stadium!
Highlight Relevant Experience:Make sure to mention any previous experience in security or customer service roles. We love seeing how your background aligns with what we do, especially in fast-paced environments like ours.
Be Professional and Personable:Your written application should reflect the professionalism we expect on matchdays. Keep it friendly and approachable, just like you would when interacting with guests at the stadium.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our dynamic Events Team.
How to prepare for a job interview at Venturesec
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Door Supervisor at Gloucester Rugby. Familiarise yourself with the key duties like monitoring entry points and managing crowd flow. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering top-tier service, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you’ve de-escalated conflicts or assisted guests, as this will highlight your proactive and approachable nature.
✨Dress to Impress
First impressions matter! Make sure you arrive smartly presented and on time. This not only shows professionalism but also reflects your understanding of the importance of maintaining a clean and tidy appearance while representing Gloucester Rugby.
✨Prepare for Teamwork Questions
As you'll be working closely with others, be prepared to discuss your experience in team settings. Think of times when you’ve collaborated effectively or taken direction from others. This will show that you can thrive in a dynamic environment and contribute positively to the Events Team.
