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- Tasks: Drive player engagement strategies and enhance user experience in the iGaming sector.
- Company: Join Ventures Lab, a global leader in iGaming and Fintech innovation.
- Benefits: Competitive salary, performance bonuses, 25 days PTO, and flexible contract options.
- Other info: Dynamic team culture with opportunities for growth and innovation.
- Why this job: Make a real impact on player engagement and shape the future of gaming.
- Qualifications: Experience in Player Engagement or Product Management within iGaming.
The predicted salary is between 50000 - 70000 £ per year.
Ventures Lab is an international company with over 200 employees, specializing in the iGaming and Fintech industries. We deliver a diverse portfolio of products and services, including iGaming verticals, electronic payment solutions, and managed services for customer operations. By leveraging technology and driving innovation, we empower our partners to achieve greater success in competitive markets.
We are looking for an exceptional Product Owner who can focus on player engagement products to enhance retention, reactivation and conversion strategy (B2C). As a Product Owner, you will play a crucial role in bridging the gap between business stakeholders and the technical development team. We are looking for a self-starter who is passionate about creating products and new features that will propel the business forward and exceed user expectations.
Your main duty will be supporting the CRM team to make sure they are making the most use of the Player Engagement tools including Casino, Sportsbook Bonus Engine, Automated CRM tools, and Gamification while building additional capabilities for enhanced player experience.
Key Responsibilities- Develop and implement strategies to enhance player conversion, retention, and reactivation, maximizing player lifetime value across the brand portfolio.
- Own and manage the roadmap for Casino and Player Engagement products, including Promotion tools, Bonus engine, Automation products, and Gamification products, ensuring alignment with stakeholders.
- Collaborate with Product Owners and key stakeholders to prioritize tasks, define epics and user stories, and focus on delivering the highest-value features.
- Maintain a transparent and well-communicated product backlog, ensuring clarity and alignment across teams.
- Work closely with development teams to translate product requirements into detailed user stories with clear acceptance criteria.
- Establish and oversee development goals, ensuring continuous improvement in team capabilities over time.
- Lead agile product development processes, including backlog grooming, sprint planning, and product releases.
- Conduct ongoing market research and competitive analysis to identify trends, opportunities, and innovative tools that enhance automation throughout the player journey.
- Monitor and analyze the effectiveness of Player Engagement and Casino products, leveraging customer data to identify trends and areas for optimization.
- Own and report on key performance indicators (KPIs) related to Conversion, Retention, Reactivation, and Bonuses, providing actionable insights for continuous improvement.
- Proven experience within Player Engagement, CRM, or Product Management in the iGaming industry.
- Strong understanding of Casino and Sportsbook player behaviors, bonus mechanics, and gamification strategies.
- Excellent analytical skills with the ability to interpret data, measure performance, and make data-driven decisions.
- Customer Retention Expertise – Extensive experience with customer retention tools, with a proven track record of designing and implementing successful initiatives to enhance player engagement and experience.
- Product Management Proficiency – Strong ability to manage and oversee complex products, ensuring seamless execution and continuous improvement.
- Bonuses & Automation Knowledge – Demonstrated expertise in bonuses, automation, and player engagement strategies, preferably within the iGaming industry or a related field.
- Creative & Strategic Thinking – Ability to develop innovative solutions and think strategically to optimize player engagement.
- Data-Driven Decision Making – Strong analytical skills with the ability to extract meaningful insights from data and translate them into actionable strategies.
- Exceptional communication and stakeholder management skills, with the ability to influence and align multiple teams.
- Regulatory & Compliance Understanding – Familiarity with iGaming regulations and compliance requirements to ensure adherence to industry standards.
- Leadership & Team Management – Proven experience in managing and mentoring teams, fostering a high-performance culture, and providing strategic direction.
- Multitasking & Problem-Solving Ability – Exceptional organizational skills to manage multiple projects simultaneously while identifying new approaches to solve challenges effectively.
- Competitive salary synonymous with skills and experience.
- Performance and bonus structure dependent on achievement of set targets and personal performance.
- Consultancy contract within EU on a full time basis with 25 days PTO or employment contract if you are based in London, Sofia, Budapest or Malta.
Product Owner - Player Engagement employer: Ventures Lab
Contact Detail:
Ventures Lab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner - Player Engagement
✨Tip Number 1
Network like a pro! Reach out to people in the iGaming and Fintech industries on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your past projects related to player engagement. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching the company’s products and recent developments. Tailor your answers to show how your experience aligns with their goals, especially in enhancing player retention and engagement.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Product Owner - Player Engagement
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Product Owner role. Highlight your experience in player engagement, CRM, and product management, especially within the iGaming industry. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about player engagement and how you can contribute to our team. Be sure to mention specific strategies you've implemented in the past that relate to retention and conversion.
Showcase Your Analytical Skills: Since data-driven decision making is key for us, make sure to include examples of how you've used analytics to improve player engagement or product performance. We love seeing numbers that back up your achievements!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Ventures Lab!
How to prepare for a job interview at Ventures Lab
✨Know Your Player Engagement Stuff
Make sure you brush up on your knowledge of player engagement strategies, especially in the iGaming industry. Be ready to discuss how you've used CRM tools and gamification to enhance player experiences in your previous roles.
✨Show Off Your Analytical Skills
Prepare to talk about how you've used data to drive decisions in past projects. Bring examples of KPIs you've monitored and how your insights led to improved player retention or conversion rates.
✨Communicate Like a Pro
Since this role involves bridging gaps between teams, practice articulating your thoughts clearly. Think about how you can explain complex ideas simply and how you've successfully influenced stakeholders in the past.
✨Be Ready for Agile Talk
Familiarise yourself with agile methodologies, as you'll need to lead product development processes. Be prepared to discuss your experience with backlog grooming, sprint planning, and how you ensure continuous improvement within teams.