Ventures Lab Ltd. is seeking a customer-focused Support Adviser to assist customers across multiple platforms. You will handle inquiries, resolve issues with empathy, and support payments, KYC, and risk-related processes. The role requires strong communication, problem solving, and the ability to work with cross-functional teams.
Remote-friendly position with a B2B consultancy arrangement and 25 days PTO. Weekend/holiday availability may be required as per shift patterns.
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