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For Companies At a Glance
- Tasks: Lead operations and enhance client service delivery in a dynamic investment firm.
- Company: Join a top EIS-focused investment firm with a focus on operational excellence.
- Benefits: Competitive salary, professional growth opportunities, and a collaborative work environment.
- Why this job: Make a real impact by optimising processes and enhancing client experiences.
- Qualifications: Experience in operations or client services within venture capital or asset management.
- Other info: Be part of a forward-thinking team driving innovation and growth.
The predicted salary is between 43200 - 72000 £ per year.
Venture Search is partnered with a leading EIS-focused investment firm seeking a Head of Operations to oversee operational excellence, client service delivery, and internal systems across the business.
Key Responsibilities
- Lead day-to-day operations across the investment and client services functions.
- Own workflow optimisation and operational processes, ensuring efficiency and high-quality client experience.
- Manage and enhance internal systems including Salesforce, Motion, and other operational tools.
- Oversee onboarding, reporting, and ongoing service delivery to investors and advisers.
- Collaborate with senior leadership to support business strategy, compliance, and growth initiatives.
- Identify operational improvements and drive implementation across teams.
Requirements
- Strong background in operations or client services within EIS, venture capital, private equity, or asset/wealth management.
- Demonstrated experience leading operational processes and improving systems.
- Proficiency with Salesforce; experience with workflow automation tools is highly valuable.
- Excellent organisational, communication, and problem-solving skills.
- Process-driven mindset with ability to work across multiple teams.
Head of Client Operations – Venture Capital in London employer: Venture Search
Contact Detail:
Venture Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Client Operations – Venture Capital in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the venture capital and EIS space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, highlight your experience with operational processes and tools like Salesforce. Share specific examples of how you've improved systems in the past – it’ll make you stand out!
✨Tip Number 3
Prepare for interviews by researching the company’s operations and client service strategies. Think about how you can contribute to their goals and be ready to discuss your ideas. This shows you're not just interested in the role, but also in their success!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you started on this journey!
We think you need these skills to ace Head of Client Operations – Venture Capital in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Client Operations. Highlight your experience in operations and client services, especially within EIS or venture capital. We want to see how your skills align with our needs!
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use numbers and examples to demonstrate how you've improved operational processes or enhanced client experiences in your previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about this role and how your background makes you the perfect fit. We love a good story, so make it engaging and personal!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Venture Search
✨Know Your Operations Inside Out
Make sure you brush up on your knowledge of operations and client services, especially in the context of EIS and venture capital. Be ready to discuss specific examples from your past experience where you've led operational processes or improved systems.
✨Familiarise Yourself with Key Tools
Since proficiency with Salesforce and workflow automation tools is crucial, take some time to get comfortable with these platforms. If possible, prepare to share how you've used them to enhance operational efficiency in previous roles.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss challenges you've faced in operations and how you tackled them. Highlight your problem-solving approach and any successful outcomes that resulted from your interventions.
✨Align with Business Strategy
Understand the company's business strategy and be ready to discuss how your role as Head of Client Operations can support their growth initiatives. Show that you can think strategically while managing day-to-day operations.
