Mental Health Team Leader - West Sussex (Female Only) in Worthing

Brighton, BN2 5BE

Full-time Permanent

£30,534.40 - £31,595.20 per year

About the Role

Working as part of a close-knit team, you will be responsible for managing the day-to-day running of the service, including:

• Risk management
• Liaising with professionals
• Line management of the frontline team
• Delivering support and providing a non-judgmental space for the service users to provide their own feedback

As the team leader for Onwards, no two days are the same and you will be required to be responsive & flexible, ensuring the needs of the service users are met and the frontline team have the appropriate support and guidance to carry out their role. The role will include a mixture of office-based work and delivering support to the service users. You will work closely with your service manager to ensure the safe and effective delivery of service, following a person-centred ethos of support which builds individuals’ confidence and promotes independence, whilst facilitating growth and quality assurance within the team.

This role is only open to female applicants due to the needs of female clients. A car is essential for this role - travel expenses paid outside of commute. Travel expected to cover the Brighton/West Sussex Region.

Key duties of the Team Manager:

• Facilitate the delivery of a service which follows a person-centred ethos and utilises the values of recovery to deliver support which builds an individual’s confidence and promotes independence.
• Complete dynamic risk assessments and provide support to individuals, including through utilisation of the Responsive Services to maximise wellbeing and appropriately manage risk.
• Work with referring agents to complete thorough assessments of the need and development of the service offer.
• Follow policies and procedures within the workplace to protect our team and the people we support, including safeguarding, investigations and health and safety.
• Facilitate and manage a staff roster; providing responsive and emergency support when required. This will include participation within the Duty Management Roster.
• Follow national guidelines in all aspects of operation, including adherence to policies and procedures, code of conduct and the facilitation of inspection and improvement.
• Work flexibly as required by the service; this may require some working outside of your normal hours to provide consistent support in the event of staff sickness or to facilitate staff training/supervision.

Company Benefits:

• You will receive full induction training and continued professional development.
• Excellent support from experienced management and the wider clinical leadership team.
• Access to our EAP program offering telephone support, full counselling services and discounts on a range of shops and services.
• A wellbeing day in addition to annual leave, to use however you wish.
• 28 days annual leave, increasing with length of service up to 5 additional days.
• Staff recognition and rewards.
• Monthly workshops with our Clinical Team as well as access to our library of previous sessions.

Essential Skills:

• Previous experience, ideally Mental Health/LD/Neurodiverse support.
• Demonstrate person-centred thinking and work within its parameters.
• The ability to meet deadlines and respond to changes in an individual’s needs.
• Show leadership within a team structure and maintain a positive culture of enablement.
• Create, manage and sustain participation and involvement from the people we support.
• Computer literate, with confidence in using all Microsoft Office programmes.
• Ability to positively address and challenge inappropriate or negative behaviours and attitudes.
• Experience in using therapeutic de-escalation and/or crisis intervention techniques.