At a Glance
- Tasks: Manage day-to-day operations and ensure high-quality support for individuals with complex needs.
- Company: Award-winning organisation focused on mental health and community-based services.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Join a team that values respect, equity, and continuous improvement.
- Why this job: Make a real difference in people's lives while promoting independence and recovery.
- Qualifications: Experience in service management and strong leadership skills required.
The predicted salary is between 29700 - 36300 £ per year.
Company Description
Venture People is an award-winning organization providing specialist accommodation and community-based services for individuals with mental health needs, neurodiversity, and related complex challenges.
The organization was created by professionals who saw an unmet need and wanted to offer trauma-informed, recovery-focused pathways that promote independence in the community.
Venture People works within a culture of therapeutic optimism, giving people information, skills, and hope to regain confidence and move toward greater independence.
The service is designed to be progressive rather than lifelist, offering intensive support that is gradually reduced as each person grows.
Venture People values respect, equity, and continuous improvement, actively listening to everyone involved to shape what high-quality care and support should look like.
Role Description
The Service Manager is a full-time, on-site role based in Eastbourne.
This role is responsible for the day-to-day management of specialist accommodation and community-based services, ensuring high-quality support for individuals with mental health needs, neurodiversity, and complex needs.
Key tasks include overseeing service delivery, supervising and supporting team members, coordinating care pathways, and maintaining trauma-informed and recovery-focused practices.
The Service Manager will monitor operational performance, manage budgets and resources, and ensure compliance with relevant regulations, policies, and quality standards.
The role also involves working collaboratively with colleagues, external partners, and people using the service to continuously improve outcomes and the overall experience.
Qualifications
- Experience in service management or leadership within health, social care, or supported living settings, ideally working with mental health, neurodiversity, or complex needs.
- Strong skills in team supervision, coaching, and performance management, with the ability to build a positive, inclusive, and therapeutic culture.
- Knowledge of trauma-informed and recovery-focused approaches, safeguarding practices, and relevant health and social care regulations.
- Excellent communication, relationship-building, and conflict-resolution skills, with the ability to engage effectively with individuals, families, and professional partners.
- Competence in planning, organizing, and prioritizing workloads, including managing budgets, resources, and service improvement projects.
- Relevant professional qualification in health, social care, psychology, nursing, social work, or a related field, or equivalent experience.
- Proficiency in basic IT systems and record-keeping, with attention to accuracy, confidentiality, and data protection requirements.
- Commitment to equality, diversity, and inclusion, and to promoting the rights, dignity, and independence of people using the service.
- #J-18808-Ljbffr
Service Manager in Eastbourne employer: VENTURE-PEOPLE LIMITED
VENTURE-PEOPLE LIMITED is an exceptional employer, offering a supportive work culture that prioritises employee wellbeing and professional growth. As a Mental Health Support Worker in Brighton, you will have the opportunity to make a meaningful impact in the community while benefiting from a collaborative environment and ongoing training. With a focus on reducing hospital readmissions, this role not only provides job satisfaction but also fosters a sense of purpose in helping individuals during their recovery journey.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Eastbourne
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at VENTURE-PEOPLE LIMITED.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from VENTURE-PEOPLE LIMITED!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like VENTURE-PEOPLE LIMITED, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at VENTURE-PEOPLE LIMITED or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Service Manager in Eastbourne
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to VENTURE-PEOPLE LIMITED:Before hitting send, make sure to tailor your application specifically to VENTURE-PEOPLE LIMITED! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at VENTURE-PEOPLE LIMITED
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
