At a Glance
- Tasks: Lead a team to deliver unforgettable customer experiences and ensure smooth operations.
- Company: Join a well-known brand with a focus on teamwork and customer satisfaction.
- Benefits: Competitive salary, discounts, career development, and mental health support.
- Why this job: Be a key player in creating memorable moments for customers while advancing your career.
- Qualifications: Attention to detail, strong service skills, and a positive attitude.
- Other info: Great opportunities for growth and a fun, dynamic work environment.
The predicted salary is between 24000 - 36000 £ per year.
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Responsibilities
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Additional Information
We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
FOH Team Leader in Hook employer: Venture Hotels - BRA_304
Contact Detail:
Venture Hotels - BRA_304 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Team Leader in Hook
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your leadership skills and customer service experience, as these are key for a Team Leader role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. First impressions count, and showing that you care about your appearance reflects your attitude towards the job.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace FOH Team Leader in Hook
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about providing a memorable experience for our customers and leading a fantastic team.
Be Specific: Use examples from your past experiences to highlight your skills. Whether it’s a time you resolved an issue during a busy shift or how you ensured high standards, we love seeing concrete evidence of your abilities!
Tailor Your Application: Make sure to align your application with the job description. Highlight your attention to detail and your ability to adapt on the fly, as these are key traits we’re looking for in a Team Leader.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Venture Hotels - BRA_304
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a FOH Team Leader. Familiarise yourself with how to maintain high standards and create memorable customer experiences. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience leading a team. Think of specific examples where you resolved issues or coordinated a busy shift. Highlight your ability to think on your feet and adapt to challenges, as this is crucial for the role.
✨Demonstrate Your Customer Service Passion
Since customer satisfaction is key, come ready to share stories about how you've gone above and beyond for customers in the past. Emphasise your positive attitude and how you can inspire your team to deliver exceptional service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they handle busy shifts. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.