Health Care Support Worker - ICU
Health Care Support Worker - ICU

Health Care Support Worker - ICU

Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist nurses in delivering patient care and maintaining a safe environment.
  • Company: Join Wye Valley NHS Trust, a pioneering Integrated Care Organisation in Herefordshire.
  • Benefits: Enjoy a great work-life balance and opportunities for career development.
  • Why this job: Be part of a supportive team making a real difference in patient care.
  • Qualifications: Proven acute ward experience is required; training provided for new staff.
  • Other info: Work in beautiful Herefordshire, blending rural charm with a dynamic healthcare environment.

The predicted salary is between 28800 - 43200 Β£ per year.

Job Summary

We are actively looking for Health Care Assistants to come and work within Wye Valley NHS Trust in Herefordshire.

This is an exciting time to be working here. Wye Valley NHS Trust is the first of its kind in England as an Integrated Care Organisation that combines acute, community and adult social care.

The key principles of the organisation are to improve the health and well being of the people we serve in Herefordshire and the surrounding areas.

We are a clinical and practitioner-led organisation owned by our local community and staff.

There are plenty of opportunities to work in a variety of settings and opportunities to rotate through community and an acute hospital environment.

Proven Acute Ward Experience Is Required.

We offer a critical care induction and critical care competency framework.

We work within a Multidisciplinary team promoting independence and patient centred care, implementing realistic individualised goals to allow proactive discharge planning.

Main duties of the job

  • To assist the registered nurse in the delivery of direct and indirect patient care.
  • To report any concerns to the registered nurse relating to standards of cleanliness, hazards and patient safety within the clinical area.
  • To ensure the registered nurse is regularly updated on patients\’ condition and progress.
  • To ensure the equipment is clean and in good working order.
  • To ensure the environment is clean and tidy.
  • To participate with the induction of staff new to the clinical area.
  • To minimize hazards in the working area and report any identifiable hazards to the line manager. To adhere to all safe systems of work applicable to the work area.
  • To demonstrate effective communication, both orally and in writing, to ensure dissemination of information.
  • To maintain confidentiality at all times.
  • To promote awareness of child protection issues referring to area child protection policy and Trust policy. Attend child protection training in accordance with the policy.
  • To promote awareness of adult protection issues referring to the Herefordshire Multi-Agency Policy and Procedures for The Protection of Vulnerable Adults from Abuse. Attend adult protection training sessions in accordance with the policies and procedures.

About Us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT, the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we\’d want for our family and friends.

More than 3,500 people work for the Trust – they tell us it\’s a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: \’The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.\’

Our values – Care, Accountability, Respect and Excellence – are at the heart of all we do. We believe in providing the right care in the right place at the right time…all the time.

Details

Date posted: 20 January 2026

Pay scheme: Agenda for change

Band: Band 2

Salary: Β£24,465 a year pro rata, per annum

Contract: Permanent

Working pattern: Part-time

Reference number: 229-SUR-7429394-C

Job locations: Hereford Hospital, Stonebow Road, Hereford, HR1 2ER

Job Description and Person Specification

Job responsibilities: To view role requirements and role responsibilities in full, please view supporting documents linked to this vacancy.

Essential Skills, Knowledge & Abilities

  • Ability to communicate effectively in English, verbally and in writing

Desirable Skills

  • Knowledge of administrative and demonstrable organisation skills
  • Keyboard Skills

Essential Experience

  • Working with people
  • Proven experience in acute ward environment

Desirable Education & Qualifications

  • Diploma level 2/3 in Health & Social Care
  • A minimum Maths and English GCSE grades 3 – 9 or grades A,B,C,D or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Wye Valley NHS Trust

Address: Hereford Hospital, Stonebow Road, Hereford, HR1 2ER

Employer\’s website: https://www.wyevalley.nhs.uk/

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Health Care Support Worker - ICU employer: Venture & Agents

Wye Valley NHS Trust is an exceptional employer, offering Health Care Support Workers the chance to thrive in a supportive and community-focused environment. With a commitment to employee development and a strong emphasis on work-life balance, staff enjoy opportunities to rotate through various settings while contributing to integrated care that truly makes a difference in people's lives. Located in the picturesque Herefordshire, our values of Care, Accountability, Respect, and Excellence guide us in creating a fulfilling workplace where every team member can reach their full potential.
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Contact Detail:

Venture & Agents Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Health Care Support Worker - ICU

✨Tip Number 1

Familiarise yourself with the specific responsibilities of a Health Care Support Worker in an ICU setting. Understanding the nuances of patient care, especially in critical situations, will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with current or former employees of Wye Valley NHS Trust. They can provide valuable insights into the work culture and expectations, which can be beneficial when discussing your fit for the role.

✨Tip Number 3

Prepare to discuss your acute ward experience in detail. Be ready to share specific examples of how you've contributed to patient care and worked within a multidisciplinary team, as this is crucial for the role.

✨Tip Number 4

Showcase your commitment to the values of Care, Accountability, Respect, and Excellence during your interactions with the hiring team. Aligning your personal values with those of the Trust can make a strong impression.

We think you need these skills to ace Health Care Support Worker - ICU

Patient Care Skills
Communication Skills
Teamwork and Collaboration
Attention to Detail
Empathy and Compassion
Basic Life Support (BLS) Certification
Understanding of Infection Control Procedures
Ability to Follow Clinical Protocols
Time Management Skills
Problem-Solving Skills
Confidentiality Awareness
Adaptability in Fast-Paced Environments
Knowledge of Health and Safety Regulations
Experience in Acute Care Settings
Ability to Assist with Patient Mobility

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Health Care Support Worker - ICU position. This will help you tailor your application to highlight relevant experience.

Highlight Relevant Experience: Make sure to emphasise any previous experience in acute care settings, especially if you have worked in an ICU or similar environment. Use specific examples to demonstrate your skills and competencies.

Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for patient care and aligns with the values of Wye Valley NHS Trust. Mention how your personal values of Care, Accountability, Respect, and Excellence resonate with the organisation's mission.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in healthcare roles.

How to prepare for a job interview at Venture & Agents

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Health Care Support Worker in an ICU setting. Be prepared to discuss how your previous experience aligns with these duties.

✨Showcase Your Communication Skills

Effective communication is crucial in healthcare. Be ready to provide examples of how you've communicated effectively with patients and team members in past roles, especially in high-pressure situations.

✨Demonstrate Your Commitment to Patient Care

Wye Valley NHS Trust values patient-centred care. Prepare to discuss specific instances where you have gone above and beyond to ensure the well-being of patients, highlighting your dedication to their health and safety.

✨Familiarise Yourself with Trust Values

The Trust's values of Care, Accountability, Respect, and Excellence are central to their operations. Reflect on how you embody these values in your work and be ready to share relevant experiences during the interview.

Health Care Support Worker - ICU
Venture & Agents
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