At a Glance
- Tasks: Lead transformation initiatives in BPO, automation, and AI for a top insurance group.
- Company: Join a leading international insurance group focused on operational excellence.
- Benefits: Competitive daily rate, hybrid work model, and opportunities for professional growth.
- Other info: Hands-on role with excellent career advancement potential.
- Why this job: Make a real impact by driving innovative solutions in a dynamic industry.
- Qualifications: Proven experience in operational transformation and programme delivery, preferably in insurance.
We are supporting a leading international insurance group looking for an experienced BPO & Automation Programme Manager to help accelerate its operational transformation agenda. The role will focus on building and delivering a pipeline of BPO, offshoring and automation opportunities across the Group, working closely with business leaders, outsourcing partners and the AI & Data team.
Key responsibilities:
- Identify and shape BPO, offshoring and automation opportunities
- Build business cases and prioritise the transformation pipeline
- Lead initiatives from assessment through transition and implementation
- Work with BPO/offshore partners to expand and optimise services
- Support the implementation of AI-driven opportunities into operational processes
- Develop future-state processes and Target Operating Models
- Track benefits, cost savings and delivery outcomes
We are looking for someone with strong experience in operational transformation, ideally covering BPO/offshoring, automation, process optimisation and programme delivery. Experience within insurance or financial services would be highly advantageous. This is a hands-on transformation role for someone who can identify the opportunity, shape the solution and drive it through to delivery.
Transformation Programme Manager – BPO & Automation/AI - Insurance in London employer: Ventula Consulting
As an SAP Finance Data Lead, you will join a dynamic and innovative team at one of the UK's most successful companies, known for its commitment to employee growth and development. With a flexible work culture that allows for 2 days of remote work, you will benefit from a collaborative environment that values diverse perspectives and encourages professional advancement. This role not only offers competitive compensation but also the chance to make a meaningful impact in the life sciences and healthcare sectors, ensuring that your contributions are recognised and valued.
