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- Tasks: Lead strategic vendor relationships and drive performance across a global outsourcing portfolio.
- Company: Rapidly expanding insurance group undergoing significant operational transformation.
- Benefits: Up to £150k salary, strong benefits package, and hybrid working.
- Other info: Opportunity for overseas travel and significant influence within the organisation.
- Why this job: Take ownership of a global outsourcing strategy with direct access to executive leadership.
- Qualifications: Experience in insurance or regulated financial services with strong vendor management skills.
The predicted salary is between 150000 - 150000 £ per year.
An experienced commercial leader with strong experience of vendor management and business process outsourcing is required in this high-impact hire for a rapidly expanding insurance group undergoing significant operational transformation. This role is a strong fit for an individual who is currently in a senior commercial leadership role within the general insurance / insurance brokerage industry with significant outsourcing management experience.
My client is looking for an individual who can take full ownership of a multi-provider outsourcing estate — commercially, operationally, and from a regulatory standpoint. The Head of Outsourcing and Vendor Management will be the single point of accountability for vendor performance, cost, and control across a global portfolio.
The Role:
- Own and lead all strategic vendor relationships (BPO, captives, IT services)
- Renegotiate and reshape commercial models (moving away from FTE-based structures)
- Hold providers to account at board / account director level
- Drive SLA performance, governance, and cost efficiency
- Act as the escalation point when things go wrong — and fix them
- Ensure compliance across regulated outsourcing frameworks
You’ll be reporting directly into the COO and operating across Exec / Board-level stakeholders.
The ideal candidate will have the following skills and experience:
- Insurance / Lloyd’s / Broking industry experience or broader regulated FS with heavy outsourcing exposure
- Proven experience owning large-scale vendor / outsourcing relationships
- Strong track record of commercial negotiation and contract control
- Experience dealing with offshore providers (India in particular)
- Ability to challenge, push back, and operate with real authority
This is a fantastic opportunity to take on a challenging role with genuine ownership and influence with direct access to COOs and Executive leadership within a rapidly growing organisation. The successful candidate will have the opportunity to reshape a global outsourcing strategy that will have a significant impact on the business moving forward. The salary is up to £150k + strong benefits package and it is hybrid working with offices in Central London. Some overseas travel will be required, likely to be once a quarter to meet with suppliers.
Head of Outsourcing & Vendor Management - Insurance in London employer: Ventula Consulting
Contact Detail:
Ventula Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Outsourcing & Vendor Management - Insurance in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its outsourcing strategies. Be ready to discuss how your experience aligns with their needs, especially around vendor management and compliance. Show them you mean business!
✨Tip Number 3
Don’t just wait for job postings; be proactive! Reach out directly to companies you admire, like the one offering this Head of Outsourcing role. Express your interest and share how you can add value to their team.
✨Tip Number 4
Follow up after interviews with a thank-you note. It’s a simple gesture that shows your enthusiasm for the role and keeps you top of mind. Plus, it’s a great way to reiterate your key points from the conversation!
We think you need these skills to ace Head of Outsourcing & Vendor Management - Insurance in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Outsourcing & Vendor Management. Highlight your experience in vendor management and outsourcing, especially within the insurance industry. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in managing vendor relationships and driving cost efficiency. We love a good story that showcases your expertise!
Showcase Your Leadership Skills: Since this is a senior role, make sure to highlight your leadership experience. Talk about how you've led teams or projects, particularly in challenging situations. We’re looking for someone who can take ownership and drive results, so let that shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Ventula Consulting
✨Know Your Outsourcing Inside Out
Make sure you brush up on your knowledge of outsourcing models, especially in the insurance sector. Be ready to discuss specific examples of how you've managed vendor relationships and improved performance. This will show that you’re not just familiar with the theory but have practical experience.
✨Prepare for Commercial Negotiation Scenarios
Since this role involves renegotiating commercial models, think about past negotiations you've led. Prepare to share your strategies and outcomes. Practising these scenarios can help you articulate your approach clearly during the interview.
✨Showcase Your Leadership Skills
As a Head of Outsourcing, you'll need to demonstrate strong leadership. Be prepared to discuss how you've held providers accountable and driven performance at a senior level. Use specific examples to illustrate your ability to challenge and influence stakeholders effectively.
✨Understand Regulatory Frameworks
Familiarise yourself with the regulatory aspects of outsourcing in the insurance industry. Be ready to discuss how you've ensured compliance in previous roles. This will highlight your capability to manage risk and maintain standards across a global portfolio.