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- Tasks: Lead strategic vendor relationships and drive performance in a dynamic insurance environment.
- Company: Rapidly expanding insurance group undergoing significant operational transformation.
- Benefits: Up to £150k salary, strong benefits, and hybrid working in Central London.
- Other info: Opportunity for overseas travel and significant influence in a growing organisation.
- Why this job: Take ownership of global outsourcing strategy with direct access to executive leadership.
- Qualifications: Experience in insurance, vendor management, and commercial negotiation required.
The predicted salary is between 150000 - 150000 £ per year.
An experienced commercial leader with strong experience of vendor management and business process outsourcing is required in this high-impact hire for a rapidly expanding insurance group undergoing significant operational transformation. This role is a strong fit for an individual who is currently in a senior commercial leadership role within the general insurance / insurance brokerage industry with significant outsourcing management experience.
My client is looking for an individual who can take full ownership of a multi-provider outsourcing estate — commercially, operationally, and from a regulatory standpoint. The Head of Outsourcing and Vendor Management will be the single point of accountability for vendor performance, cost, and control across a global portfolio.
The Role:
- Own and lead all strategic vendor relationships (BPO, captives, IT services)
- Renegotiate and reshape commercial models (moving away from FTE-based structures)
- Hold providers to account at board / account director level
- Drive SLA performance, governance, and cost efficiency
- Act as the escalation point when things go wrong — and fix them
- Ensure compliance across regulated outsourcing frameworks
You’ll be reporting directly into the COO and operating across Exec / Board-level stakeholders.
The ideal candidate will have the following skills and experience:
- Insurance / Lloyd’s / Broking industry experience
- Or broader regulated FS with heavy outsourcing exposure
- Proven experience owning large-scale vendor / outsourcing relationships
- Strong track record of commercial negotiation and contract control
- Experience dealing with offshore providers (India in particular)
- Ability to challenge, push back, and operate with real authority
This is a fantastic opportunity to take on a challenging role with genuine ownership and influence with direct access to COO and Executive leadership within a rapidly growing organisation. The successful candidate will have the opportunity to reshape a global outsourcing strategy that will have a significant impact on the business moving forward. The salary is up to £150k + Strong benefits package and it is hybrid working with offices in Central London. Some overseas travel will be required, likely to be once a quarter to meet with suppliers.
Head of Outsourcing & Vendor Management - Insurance in City of London employer: Ventula Consulting
Contact Detail:
Ventula Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Outsourcing & Vendor Management - Insurance in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and outsourcing sectors. Attend industry events or webinars to meet potential employers and get your name out there. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for interviews by researching the company and its current outsourcing strategies. Be ready to discuss how your experience aligns with their needs, especially in vendor management and compliance. Show them you’re the perfect fit!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that excite you! Use our website to find roles that match your skills and aspirations. Tailor your approach to each application, highlighting your relevant experience in the insurance industry.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the best choice for the job!
We think you need these skills to ace Head of Outsourcing & Vendor Management - Insurance in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Head of Outsourcing & Vendor Management. Highlight your experience in vendor management and outsourcing, especially within the insurance industry. We want to see how your skills align with the job description!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in managing vendor relationships and driving cost efficiency. Let us know how you can make an impact!
Showcase Your Leadership Skills: Since this role involves significant accountability and leadership, be sure to highlight your experience in leading teams and managing stakeholders. We’re looking for someone who can operate with authority and drive performance, so don’t hold back on your achievements!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensure it gets the attention it deserves. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Ventula Consulting
✨Know Your Outsourcing Inside Out
Make sure you brush up on your knowledge of outsourcing models, especially in the insurance sector. Be ready to discuss specific examples from your past experiences where you've successfully managed vendor relationships or transformed outsourcing strategies.
✨Showcase Your Negotiation Skills
Prepare to share detailed stories about your negotiation successes. Think about times when you reshaped commercial models or improved cost efficiency. Highlight how you held providers accountable and drove performance at a senior level.
✨Understand Regulatory Frameworks
Familiarise yourself with the regulatory aspects of outsourcing in the insurance industry. Be prepared to discuss how you've ensured compliance in previous roles and how you would approach this in the new position.
✨Demonstrate Leadership and Authority
This role requires someone who can operate with real authority. Prepare to talk about how you've challenged stakeholders and driven change in your previous positions. Show them that you can be the escalation point and effectively resolve issues when they arise.