At a Glance
- Tasks: Lead BPO and automation projects to transform insurance operations.
- Company: Join a leading international insurance group driving innovation.
- Benefits: Competitive daily rate, hybrid work model, and impactful projects.
- Other info: Hands-on role with significant career growth potential.
- Why this job: Shape the future of insurance with cutting-edge BPO solutions.
- Qualifications: Proven experience in BPO management and process optimisation.
£800-£900 per day - Outside IR35 - Hybrid
We are supporting a leading international insurance group looking for an experienced BPO & Programme Manager to help accelerate its operational transformation agenda. The role will focus on building and delivering a pipeline of BPO, offshoring and automation opportunities across the Group, working closely with business leaders, outsourcing partners and the AI & Data team.
Key responsibilities:
- Identify, shape and deliver BPO, offshoring and automation opportunities
- Build business cases and prioritise the transformation pipeline
- Lead initiatives from assessment through transition and implementation
- Work with BPO/offshore partners to expand and optimise services
- Support the implementation of AI-driven opportunities into operational processes
- Develop future-state processes and Target Operating Models
- Track benefits, cost savings and delivery outcomes
We are looking for someone with strong experience in BPO Programme Management covering BPO/offshoring, automation, process optimisation and programme delivery. Experience within insurance or financial services would be highly advantageous. This is a hands-on transformation role for someone who can identify the opportunity, shape the solution and drive it through to delivery.
BPO Programme Manager - Insurance in City of London employer: Ventula Consulting
As an SAP Finance Data Lead, you will join a dynamic and innovative team at one of the UK's most successful companies, known for its commitment to employee growth and development. With a flexible work culture that allows for 2 days of remote work, you will benefit from a collaborative environment that values diverse perspectives and encourages professional advancement. This role not only offers competitive compensation but also the chance to make a meaningful impact in the life sciences and healthcare sectors, ensuring that your contributions are recognised and valued.
