At a Glance
- Tasks: Support daily operations by managing orders, stock, and administrative tasks.
- Company: Join a reputable manufacturer with a strong local presence and growth potential.
- Benefits: Competitive salary, supportive team environment, and opportunities for personal development.
- Other info: Fast-paced role ideal for proactive individuals looking to grow their career.
- Why this job: Be at the heart of operations and make a real difference in a dynamic setting.
- Qualifications: Strong organisational skills and proficiency in Microsoft Office required.
About Longwoods
Established in 1972, Longwood has built a reputation as a specialist manufacturer of staircases, windows, and doors. In the past year, Longwood became part of the Spatial Group, alongside Ventrolla and RFM Group. This strategic acquisition strengthens Longwood’s manufacturing capabilities and supports future growth. The Spatial Group now operates four bespoke joinery factories strategically located across the UK, supported by six regional offices from Aberdeen to Bristol, ensuring full national coverage. The group headquarters for all three companies remain based in Yorkshire, maintaining our proud local roots.
About the Role
We are seeking a highly organised and proactive Operations & Administration Coordinator to support the smooth and efficient running of our day-to-day business activities. Based at Thorpe Arch near Wetherby, this role is central to our operations, ensuring that customer orders, supplier processes, stock management, and administrative tasks are handled accurately and on time. If you are detail-focused, adaptable, and enjoy working in a fast-paced environment, this role may be perfect for you.
Key Responsibilities
- Release customer orders for delivery
- Complete daily sales invoicing
- Process incoming customer orders
- Answer phone calls and take appropriate action
- Monitor stock levels and place replenishment orders
- Track orders and coordinate delivery dates
Operational & Administrative Duties
- Process customer purchase orders
- Create and issue sales invoices and customer statements
- Process and review supplier invoices and statements
- Schedule and prepare supplier payments
- Coordinate supplier and customer meetings
- Monitor and process FSC reports
- Manage stock ordering and inventory control
- Oversee maintenance and scheduling of company vehicles
- Monitor, respond to, and follow up on customer queries
Key Skills & Competencies
Administrative & Organisational
- Strong organisational skills with excellent attention to detail
- Ability to manage multiple tasks and deadlines
- Accurate data entry and record-keeping
- Effective prioritisation and time management
Communication & Customer Service
- Clear and professional verbal and written communication
- Confident handling of customer and supplier queries
- Strong relationship-building and coordination skills
Technical Skills
- Proficient in Microsoft Office (Excel, Word, Outlook)
- Experience with order processing and invoicing systems (Sage)
- Ability to interpret and maintain reports, including FSC reporting
Financial & Numerical
- Understanding of invoicing and basic accounting processes
- Ability to reconcile supplier accounts
- Comfortable with spreadsheets and numerical data
Personal Attributes
- Proactive, reliable, and self-motivated
- Positive attitude with a willingness to take initiative
- Strong problem-solving ability
- Team-focused, professional, and adaptable
Operations & Administration Coordinator in Thorp Arch employer: Ventrolla
Ventrolla is an exceptional employer that values precision craftsmanship and innovation in the heart of Harrogate. With a strong commitment to quality, we offer competitive salaries, generous overtime opportunities, and a supportive work culture that fosters employee growth and collaboration. Join our dedicated team and take pride in creating and restoring high-quality timber products while enjoying the benefits of free on-site parking and a company pension.
