At a Glance
- Tasks: Drive debt recovery and manage a team to ensure timely cash collection.
- Company: Join Ventro Group, a leader in fire safety and building compliance.
- Benefits: Competitive salary, professional development, and career progression opportunities.
- Other info: Be part of a dynamic, values-driven culture focused on excellence.
- Why this job: Make a real difference in people's safety while growing your career.
- Qualifications: Credit control experience and strong communication skills required.
The predicted salary is between 30000 - 31000 £ per year.
Ventro Group is a leading fire safety and building compliance business, delivering critical life safety services across the United Kingdom. Backed by private equity investment from KLAR Partners, we are on an ambitious growth trajectory - scaling our operations, investing in our people, and setting new standards across the fire safety sector.
Operating through our specialist brands - Ventro, Firntec, and HJS - we provide a comprehensive range of fire safety and building compliance solutions including:
- Active fire protection: fire alarm design, installation, commissioning, and maintenance
- Passive fire protection: fire stopping, compartmentation surveys, and remediation
- Façade inspection, assessment, and remediation
- Fire risk assessments and building compliance consultancy
- Fire door inspection, maintenance, and replacement
The Role
Reporting to the Finance Manager, the Senior Credit Controller is a key role within the Ventro Group finance team, responsible for driving effective debt recovery and cash collection across the business. You'll take ownership of the aged debt ledger, manage and support a small team of credit control assistants, and build strong working relationships with clients and internal stakeholders.
Day to day, you will:
- Drive timely debt recovery, monitoring aged debt and reporting on outstanding accounts to senior management
- Manage and support a team of credit control assistants
- Assist with payment allocations and bank reconciliations
- Upload invoices to client portals and maintain accurate reporting
- Build and maintain strong client relationships, resolving queries by liaising with finance and operational teams
What We’re Looking For
We assess all candidates against our SKEB framework - the Skills, Knowledge, Experience, and Behaviours required to succeed in this role and contribute to our mission of keeping people safe.
Skills
- Proficiency in Microsoft Office applications and experience using accounting software (we use NetSuite)
- Excellent communication skills, both on the telephone and in writing
- Strong attention to detail and accuracy in reporting and reconciliations
- Good relationship-building skills with a customer-focused approach
- Experience managing or supervising a team is desirable
Knowledge
- Working knowledge of credit control processes, aged debt reporting and cash collection best practice
- AAT qualified or equivalent finance qualification is advantageous but not essential
- Experience within a construction or fire safety finance function is desirable
Experience
- Previous credit control experience is essential
- Experience within a construction or fire safety finance function is desirable
- Experience managing or mentoring junior credit control staff is desirable
Behaviours
- A proactive, self-motivated approach to debt recovery
- Professionalism and accuracy in all client and internal communications
- A collaborative approach when liaising across finance and operational teams
- Resilience and diplomacy when managing challenging client conversations
Our Values
At Ventro Group, our values aren’t just words on a wall - they define how we work, how we treat each other, and how we deliver for our customers. We look for people who share these principles and can demonstrate them every day.
- Right from the Start - Get it right first time, take pride in quality, and always deliver for the customer.
- Extreme Ownership - Own your outcomes, understand your impact, and bring solutions not problems.
- Day 1 Mindset - Stay hungry, stay lean, put the customer first, and be better today than yesterday.
What We Offer
- Competitive salary and benefits package
- Opportunity to be part of a PE-backed, high-growth business with genuine career progression
- Investment in your professional development and training
- A values-driven culture where your contribution is recognised and rewarded
- The chance to work in a sector that makes a real difference to people’s safety
Ventro Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements to support your application.
Senior Credit Controller in Plymouth employer: Ventro
Ventro Group is an exceptional employer, offering a unique opportunity for Commercial Surveyors in our Nottingham hub, where you can thrive in a fully office-based environment without the demands of site travel. We prioritise employee growth through ongoing development and training, while fostering a collaborative work culture that values diversity and equality. Join us to play a vital role in enhancing fire safety across the UK, backed by a competitive salary and clear progression within a rapidly growing team.
