At a Glance
- Tasks: Coordinate projects, manage contracts, and ensure service excellence in a fast-paced environment.
- Company: Join HJS, a leader in access systems within the Ventro Group.
- Benefits: Supportive team culture, opportunities for growth, and hands-on experience.
- Other info: Full training provided; diverse and inclusive workplace.
- Why this job: Make a real impact while developing your skills in a dynamic role.
- Qualifications: Strong organisational skills and previous experience in administration or coordination.
The predicted salary is between 30000 - 40000 £ per year.
HJS is a specialist in access systems, operating across residential, commercial, and public sector environments. Part of the Ventro Group, we deliver installation, maintenance, and repair of access control systems to housing associations, local councils, and commercial clients - always with a focus on safety, compliance, and service excellence.
We're looking for a highly organised and proactive Projects Administrator to join our team. This is a varied and fast-paced role sitting at the heart of our operations - you'll be the central point of coordination between our engineers, clients, suppliers, and internal teams, ensuring contracts are managed efficiently and service levels are consistently met.
You'll be comfortable managing a busy workload, handling everything from scheduling engineer visits and booking access with tenants, to raising quotes, processing invoices, and keeping client portals up to date. No two days will be the same.
Key Responsibilities- Manage contracts for the maintenance and repair of access systems, ensuring all SLAs (response times, fault resolution) are met.
- Log and schedule jobs, tracking progress through to completion and following up on outstanding works.
- Book engineer visits with tenants, housing officers, and client contacts, coordinating access to occupied buildings.
- Handle contract variations, obtain quotes, and route work to the estimating team where required.
- Order parts and liaise with suppliers to support timely job completion.
- Update client portals and communicate job status updates via email.
- Raise and process invoices accurately and in a timely manner.
- Liaise with engineers and ensure works meet required standards and client specifications.
- Prioritise urgent issues including locked-out residents and security risks, coordinating emergency repairs as needed.
- Investigate recurring faults or system failures and escalate appropriately.
- Maintain thorough documentation to support audits, inspections, and client reporting.
- Work collaboratively with housing associations, local councils, and commercial clients to deliver an excellent service.
- Previous experience in a contracts administration, service coordination, or similar operational role.
- Strong organisational skills with the ability to manage multiple priorities under pressure.
- Confident communicator — comfortable dealing with clients, tenants, engineers, and suppliers.
- Attention to detail, particularly when updating records, portals, and raising invoices.
- A proactive, problem-solving approach — you'll spot issues before they escalate.
- Experience working with housing associations, local authorities, or within the building services / FM sector is advantageous.
- Familiarity with access systems or similar technical services is desirable but not essential — full training provided.
- A varied, hands-on role where your contribution genuinely matters.
- Supportive team environment with clear processes and strong operational backing.
- Part of the growing Ventro Group - a PE-backed fire safety and building compliance business.
- Opportunities for development as the business continues to scale.
Apply now and let’s discuss your future with HJS and the Ventro Group. HJS, part of Ventro Group, values diversity and promotes equality. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Note: We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible. We do not accept speculative CVs and no fee will be applicable if sent. By submitting an application you are agreeing to Ventro Group’s GDPR Privacy Notice (including data storage).
Contract Administrator employer: Ventro - Fire Compliance
HJS is an exceptional employer, offering a dynamic and supportive work environment where your contributions truly matter. As part of the Ventro Group, we provide ample opportunities for professional growth and development within a collaborative team that prioritises safety and service excellence. Located at the heart of operations, this role allows you to engage with diverse clients and projects, ensuring every day brings new challenges and rewards.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Administrator
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Ventro - Fire Compliance, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Contract Administrator at Ventro - Fire Compliance.
We think you need these skills to ace Contract Administrator
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Ventro - Fire Compliance
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
