Ventrica is seeking a customer service professional to support Puig, a luxury fashion, fragrance and beauty brand, in a fully remote UK role. You will handle inquiries across phone, social media, web chat and email, provide product advice, manage returns and order tracking, and uphold brand standards on every interaction.
This fixed-term contract runs until 17 January 2027 with a start date 4 November 2026, 40 hours per week, 14:00β23:00, UK-based.
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Remote Portuguese-Brazilian Luxury Customer Advisor employer: Ventrica
Ventrica is an excellent employer, offering a vibrant work culture that prioritises innovation and customer satisfaction. Located in Southend-on-Sea, employees benefit from a supportive environment that fosters personal and professional growth, alongside opportunities to engage with a passionate team dedicated to making a positive impact in the lives of families through the Tommee Tippee brand.