Ventrica is seeking a passionate Member Services Executive to champion our members and site users. You will deliver outstanding support across phone, email, and live chat, ensuring queries are resolved promptly and professionally.
You will provide product and technical guidance, collaborating with internal teams to deliver an exceptional customer experience. This fixed-term contract runs from 14/09/2026 to 31/01/2027, with remote work based in the UK.
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Remote Member Experience Advisor employer: Ventrica
Ventrica is an excellent employer, offering a vibrant work culture that prioritises innovation and customer satisfaction. Located in Southend-on-Sea, employees benefit from a supportive environment that fosters personal and professional growth, alongside opportunities to engage with a passionate team dedicated to making a positive impact in the lives of families through the Tommee Tippee brand.