Ventrica is seeking a customer service professional for a fixed-term, fully remote role based in the UK. You will be the first point of contact, providing expert product advice and handling escalations across phone, social media, web chat and email.
You will uphold luxury brand standards while delivering outstanding service and ensuring each interaction leaves customers feeling valued. The role requires strong communication skills, a passion for cosmetics/retail, and the ability to adapt to
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Remote Luxury Beauty Customer Advisor (Contract) employer: Ventrica
Ventrica is an excellent employer, offering a vibrant work culture that prioritises innovation and customer satisfaction. Located in Southend-on-Sea, employees benefit from a supportive environment that fosters personal and professional growth, alongside opportunities to engage with a passionate team dedicated to making a positive impact in the lives of families through the Tommee Tippee brand.