Ventrica is seeking bilingual English-German speakers for a fully remote UK-based customer service role supporting a luxury brand. You will handle queries, advise on products, manage escalations, and communicate across phone, chat, email, and social channels.
Strong IT/CRM proficiency and a passion for excellence are essential. This fixed-term contract runs until 17 January 2027 with a start date of 19 October 2026.
#J-18808-Ljbffr
Luxury Brand German Customer Advisor (Remote UK) employer: Ventrica
Ventrica is an excellent employer, offering a vibrant work culture that prioritises innovation and customer satisfaction. Located in Southend-on-Sea, employees benefit from a supportive environment that fosters personal and professional growth, alongside opportunities to engage with a passionate team dedicated to making a positive impact in the lives of families through the Tommee Tippee brand.