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- Tasks: Design and implement cloud contact centre solutions using AWS Connect.
- Company: Dynamic customer management business in the UK with a focus on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Join a passionate team and shape the future of customer service solutions.
- Qualifications: Experience with AWS Connect and strong problem-solving skills required.
- Other info: Collaborative environment with a focus on innovative projects.
The predicted salary is between 36000 - 60000 £ per year.
A customer management business in the United Kingdom is seeking an AWS Connect Engineer to design, implement, and maintain cloud-based contact centre solutions. The ideal candidate will possess deep experience in AWS Connect and AWS Services, with exceptional problem-solving and communication skills.
Responsibilities include:
- Building complex solutions
- Collaborating with stakeholders
- Managing documentation
This role offers opportunities to work collaboratively within a passionate team and contribute to innovative customer service solutions.
AWS Connect Solutions Engineer – Cloud Contact Centers in London employer: Ventrica
Contact Detail:
Ventrica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AWS Connect Solutions Engineer – Cloud Contact Centers in London
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your AWS Connect projects and any innovative solutions you've implemented. This will give you an edge and demonstrate your hands-on experience to potential employers.
✨Tip Number 3
Prepare for those interviews! Research common AWS Connect scenarios and be ready to discuss how you've tackled similar challenges in the past. Practising your problem-solving approach will help you shine during technical interviews.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find roles that match your skills and interests. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers.
We think you need these skills to ace AWS Connect Solutions Engineer – Cloud Contact Centers in London
Some tips for your application 🫡
Show Off Your AWS Skills: Make sure to highlight your experience with AWS Connect and other AWS services in your application. We want to see how you've tackled challenges and built solutions in the past, so don’t hold back!
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. We love seeing how your unique experiences align with our needs, especially when it comes to problem-solving and communication skills.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills shine through without any fluff!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our passionate team!
How to prepare for a job interview at Ventrica
✨Know Your AWS Connect Inside Out
Make sure you brush up on your AWS Connect knowledge before the interview. Be prepared to discuss specific features, benefits, and any recent updates. This will show that you're not just familiar with the platform but are genuinely passionate about it.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex solutions you've built in the past. Think about challenges you faced and how you overcame them. This will demonstrate your ability to tackle issues head-on, which is crucial for this role.
✨Communicate Clearly and Effectively
Since communication is key in this position, practice explaining technical concepts in simple terms. You might be asked to collaborate with stakeholders who aren't as tech-savvy, so showing that you can bridge that gap will be a big plus.
✨Be Ready to Discuss Documentation
Documentation is a vital part of maintaining cloud solutions. Be prepared to talk about your experience with managing documentation and how you ensure it's clear and accessible for team members. This shows your attention to detail and commitment to collaboration.
