At a Glance
- Tasks: Support Defence Base operations with caretaking duties and customer service.
- Company: Join Ventia, a leading services provider in Australia and New Zealand.
- Benefits: Enjoy a $90,000 salary, house, car, fuel card, and internet.
- Other info: Great job stability with opportunities for career growth and community involvement.
- Why this job: Make a difference in a supportive team while living on-site at Yampi Sound Base.
- Qualifications: Must have a WA Driver’s Licence and basic computer skills.
The predicted salary is between 60000 - 75000 £ per year.
Ventia is looking to engage a Caretaker to support our Defence Base Services contract. The role reports to the Ranges Supervisor and involves a variety of caretaking duties at Yampi Sound Base, located outside of Derby.
Responsibilities include:
- Providing customer support to subcontractors and other personnel entering the base
- Conducting security checks
- Performing grounds and maintenance activities as required
- Initial point of contact for subcontractors visiting the base to carry out works
- Administration tasks, including reporting any damage to buildings, equipment, or other assets (fences, trees, roads, etc.)
- Mowing, slashing, gardening and weed removal as required
- Fire break and dirt road maintenance
- Removal of rubbish
- Providing a security presence
This is a full-time permanent position with a live-in arrangement, house and company car provided. You will work a 38-hour week but will need to be on-call and on-site during out-of-hours periods and weekends as required. The salary package is $90,000 per year (including Super). House, car, fuel card, and internet are all provided. Applicants must be Australian citizens and willing to undergo a police check.
Requirements:
- Current WA Driver’s Licence
- Current Senior First Aid or willingness to obtain it
- Basic computer skills with the Microsoft Suite (Word, Excel, Outlook, etc.)
- Open and clear communication within a team environment over radio
- Experience with groundskeeping, firefighting, or mechanical servicing is highly regarded
Benefits:
- Permanent position, long-standing client contracts, offering great job stability
- Supportive management and positive team environment
- Exposure to the inner workings of a Defence base
- Option to move your family into on-site accommodation
Ventia is a leading services provider that maintains, operates, and manages essential infrastructure across Australia and New Zealand. With more than 35,000 employees and subcontractors across 400 sites, joining Ventia means becoming part of a team that values its people, supports career growth, and helps everyone go further toward their full potential.
Ventia’s commitment to Fairness, Inclusion and Respect shapes how we lead, collaborate, hire and support one another. We welcome applications from people of all ages, abilities and backgrounds, including Māori and Pasifika peoples and people of all genders, identities, sexual orientations, beliefs and caring responsibilities. We are dedicated to providing an accessible recruitment process and encourage you to request adjustments at any stage.
Ventia has an ongoing commitment to Aboriginal and Torres Strait Islander people through our Reconciliation Action Plan and is committed to Indigenous Participation. This role is targeted for an Aboriginal or Torres Strait Islander candidate and is an equal opportunity measure under Section 105 of the Discrimination Act 1991.
Yampi Sound Caretaker employer: Ventia
Ventia is an exceptional employer, offering a permanent position as a Yampi Sound Caretaker with a live-in arrangement that includes a house and company car. The supportive management and positive team environment foster employee growth, while the unique opportunity to work on a Defence base provides valuable exposure and job stability. With a commitment to fairness, inclusion, and respect, Ventia welcomes diverse applicants and actively supports Indigenous participation, making it a meaningful place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Yampi Sound Caretaker
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Ventia. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Ventia before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Yampi Sound Caretaker
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Ventia:Your cover letter is your chance to shine! Tell us why you want to work at Ventia specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Ventia!
How to prepare for a job interview at Ventia
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
