At a Glance
- Tasks: Be the face of Venom IT, solving IT issues and ensuring client productivity.
- Company: Join a fast-growing Managed Service Provider with a focus on innovation.
- Benefits: Competitive salary, private healthcare, gym membership, and your birthday off!
- Other info: Enjoy regular social events and excellent career growth opportunities.
- Why this job: Make a real impact by delivering exceptional service and solving problems.
- Qualifications: Proven IT troubleshooting skills and a full UK driving licence.
The predicted salary is between 41327 - 80000 £ per year.
Venom IT is a fast-growing, industry-leading Managed Service Provider based in Sale, specialising in Cloud Services, DaaS, virtualisation, and managed infrastructure. Our team delivers enterprise-grade IT solutions to businesses nationwide through an extensive reseller network.
We’re growing rapidly — and we’re looking for an enthusiastic, hands-on technician who thrives on being out in the field, solving real problems, and delivering outstanding customer service.
The Role: Onsite IT Support Technician
- Visiting client sites across the North West to diagnose and resolve IT issues
- Troubleshooting hardware, software, and connectivity faults
- Handling networking issues: switches, routers, Wi-Fi, cabling
- Completing structured cabling, patch panels, and terminations
- Supporting Windows OS & Windows Server environments (AD, Group Policy)
- Racking, stacking, and cabling network/server equipment
Requirements:
- Full UK driving licence + your own vehicle (mileage paid)
- Proven ability to diagnose IT hardware/software faults
- Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
- Basic firewall & network security understanding
- Experience with structured cabling & cable terminations
- Solid Windows 10/11 troubleshooting skills
- Familiar with Windows Server, AD & Group Policy
- CompTIA / Microsoft certifications
- Experience with IP CCTV or VoIP
Why Join Venom IT?
- Competitive salary – approx. £
- Private healthcare (Aviva)
- Company pension
- Gym membership
- Optical & dental cashback
- Reward Gateway discounts
- Your birthday off!
- Holiday buy/sell (up to 3 days)
- Length of service awards
- Onsite parking
- Regular social events + big Christmas party
If you’re a proactive, hands-on IT technician who loves solving problems and delivering exceptional service, we want to hear from you. Apply today and take your next step with Venom IT!
Technical & Remote Service Specialist in Manchester employer: Venom IT
Venom IT is an exceptional employer that prioritises employee growth and a vibrant work culture, offering competitive salaries and a range of benefits including private healthcare, gym memberships, and unique perks like your birthday off. Located in Sale, North West, our fast-growing Managed Service Provider fosters a collaborative environment where technicians can thrive while delivering top-notch IT solutions to clients across the region. Join us to be part of a team that values quality, technical skill, and regular social events, ensuring a rewarding and fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Technical & Remote Service Specialist in Manchester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Venom IT values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Venom IT might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Venom IT!
✨Direct Apply to Venom IT
Let's not forget to apply directly through the Venom IT website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Technical & Remote Service Specialist in Manchester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Venom IT.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Venom IT. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Venom IT
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
