VennGroup supports an NHS organisation in recruiting a Complaints Officer to join the Patient Experience Team. You will manage a varied caseload from receipt to resolution, acting as the main contact for complainants with empathy and professionalism.
This role is across Kent with two days onsite weekly. We are seeking an experienced administrator or complaints professional passionate about customer service and improving patient outcomes, with NHS procedures knowledge and strong communication
#J-18808-LjbffrPatient Experience Complaints Liaison employer: VennGroup
VennGroup is an exceptional employer, offering a dynamic work environment within a prestigious university in the West Midlands. With a focus on employee growth, the role of In-House Commercial Solicitor provides opportunities to engage in strategic projects while enjoying competitive benefits such as a salary of £80,000 and flexible working arrangements. Join a collaborative culture that values innovation and supports your professional development in the higher education sector.
