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- Tasks: Provide frontline support to students and staff while managing enquiries and course materials.
- Company: Leading London educational institution with a focus on student success.
- Benefits: Competitive salary, benefits, and a vibrant work environment.
- Why this job: Make a difference in students' lives while gaining valuable experience in education.
- Qualifications: Experience in higher education administration and strong customer service skills.
- Other info: 6-month contract with 3 days on-site work per week in Central London.
The predicted salary is between 1560 - 1872 £ per month.
A leading London educational institution is looking for a Student Course Administrator. This role involves providing frontline support to students and staff, managing enquiries, and coordinating course materials.
The ideal candidate will have experience in higher education administration and excellent customer service skills.
This is a 6-month fixed-term contract based in Central London, requiring 3 days on-site work per week, with a competitive salary and benefits.
Student Course Administrator – Front‑Line Support (London) employer: Venn Group
Contact Detail:
Venn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Course Administrator – Front‑Line Support (London)
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the institution on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to student support and administration. We can role-play with friends or use online resources to boost our confidence.
✨Tip Number 3
Showcase your customer service skills during the interview. Share specific examples of how we've helped students or resolved issues in previous roles. It’s all about demonstrating our value!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Student Course Administrator – Front‑Line Support (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in higher education administration. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting students and staff. We love seeing genuine enthusiasm for the role, so let your personality come through.
Show Off Your Customer Service Skills: Since this role involves frontline support, make sure to emphasise your customer service experience. We’re looking for examples of how you’ve successfully managed enquiries or resolved issues in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Venn Group
✨Know Your Stuff
Make sure you’re familiar with the institution’s courses and services. Research their programmes and understand how they support students. This will show your genuine interest and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you resolved issues or helped someone navigate a problem. This is crucial for a role that involves frontline support.
✨Practice Common Questions
Anticipate questions related to higher education administration and student support. Practice your responses to questions like 'How would you handle a difficult student enquiry?' This will help you articulate your thoughts clearly during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, challenges faced in the role, or how success is measured. This shows your enthusiasm and helps you gauge if the role is right for you.
