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- Tasks: Be the friendly face of our reception, welcoming visitors and supporting the Facilities team.
- Company: Join a dynamic team in a welcoming environment in Sevenoaks.
- Benefits: Flexible part-time hours, professional development, and a supportive team culture.
- Why this job: Perfect for those who love interacting with people and thrive in a busy environment.
- Qualifications: Strong communication skills, attention to detail, and experience in a reception role.
- Other info: Opportunity to grow your skills while making a positive impact every day.
The predicted salary is between 13 - 16 ÂŁ per hour.
We are seeking two friendly, organised and customer‑focused Receptionists to job share the front‑of‑house service. You’ll be the first point of contact for residents, visitors, contractors, and colleagues—providing a professional, welcoming reception service and delivering essential administrative support to the Facilities team. This role is ideal for someone with excellent communication skills, strong attention to detail, and a positive, “can‑do” attitude.
Key Responsibilities
- Provide a warm, professional welcome to all visitors and signpost enquiries appropriately
- Manage visitor sign‑in, issue passes, and maintain accurate records
- Handle incoming and outgoing post, deliveries, and ordering of supplies
- Support the Facilities team with administrative tasks including data entry, filing and photocopying
- Manage the reception inbox and ticketing service, responding in a timely and professional manner
- Communicate effectively across the organisation using systems such as Microsoft Teams and Outlook
- Maintain accurate records and ensure compliance with data protection policies
- Support Health & Safety processes including inductions, new starter documentation and training records
- Collect data for monthly Health & Safety reporting
- Assist with issuing and logging garage keys for residents
- Provide support during emergency situations, including fire evacuations
- Carry out any other appropriate duties related to the role
Criteria
- Excellent written and verbal communication skills
- Strong organisational skills and keen attention to detail
- Ability to multitask and prioritise in a busy environment
- Proficient in Microsoft Office (Word, Outlook, Excel)
- Experience in a reception or front‑of‑house role
- A friendly team player able to work independently when needed
- Calm, professional and customer‑focused
What Success Looks Like
- High levels of customer satisfaction
- Accurate and timely visitor/postal records
- Administrative tasks completed within agreed timescales
- Up‑to‑date Health & Safety documentation
- Clear and effective communication across teams
Reception Administrator in Sevenoaks employer: Venn Group
Contact Detail:
Venn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Administrator in Sevenoaks
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation. Check out their website and social media to see what they value. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for reception roles, like how you handle difficult customers or manage multiple tasks. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Reception Administrator in Sevenoaks
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and positive attitude shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in reception or administrative roles. We love seeing how your skills match what we’re looking for, so be specific!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to read and free from jargon. Remember, attention to detail is key!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role you’re interested in!
How to prepare for a job interview at Venn Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Reception Administrator. Familiarise yourself with tasks like managing visitor sign-ins and handling post. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As the first point of contact, excellent communication is key. Prepare examples of how you've effectively communicated in previous roles. Think about times when you’ve handled difficult situations or provided exceptional customer service—these stories will highlight your skills.
✨Demonstrate Your Organisational Skills
Being organised is crucial for this role. Bring along a few examples of how you've managed multiple tasks or prioritised effectively in a busy environment. You could even mention specific tools or methods you use to stay organised, like digital calendars or task lists.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with an upset visitor or managing conflicting priorities. Practice your responses to these scenarios, focusing on your calmness and professionalism. This will show that you can handle the pressures of the job.
