Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Children's Services Finance team with clerical and database tasks.
- Company: Join a Local Authority in the East Midlands dedicated to community services.
- Benefits: Earn £16.32 p/h, work 37 hours a week, and enjoy a flexible environment.
- Why this job: Make a real impact in children's services while developing your admin skills.
- Qualifications: Strong IT skills and experience in clerical or customer-facing roles required.
- Other info: This role is initially for 3-6 months, starting ASAP.
Social network you want to login/join with:
We are currently working on a role for a Service Support Assistant with a Local Authority in the East Midlands,helping to ensure the smooth operation of key services in the Childrens Services Finance Team
Service Support Assistant
Rate: p/h inside IR35 Umbrella
Hours: 37 hours per week
Start Date: ASAP
Duration: 3-6 months initially
About the Role:
- This is a vital administrative support role within the Children’s Services Finance team, helping to ensure the smooth operation of key services. You will:
- Provide high-quality clerical and database support
- Handle sensitive information with confidentiality and professionalism
- Liaise with families, referrers, and partner agencies
- Support safeguarding processes and data quality initiatives
- Produce reports, letters, and maintain accurate records
Key Duties:
- Manage referrals and input data into case management systems
- Respond to enquiries via phone, email, and in person
- Organise meetings, take minutes, and manage correspondence
- Maintain filing systems and track service outputs
- Support financial processes and procurement tasks
- Strong administrative and IT skills (MS Word, Excel, etc.)
- Experience in a clerical or customer-facing role
- Excellent communication and organisational abilities
- Ability to work with sensitive information and maintain confidentiality
- Flexible, team-oriented, and able to prioritise workload
If you’re interested, please apply with your updated CV and a memberof the team will be in contact!
#J-18808-Ljbffr
Service Support Assistant employer: Venn Group
Contact Detail:
Venn Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Support Assistant
✨Tip Number 1
Familiarise yourself with the specific services provided by the Children's Services Finance Team. Understanding their operations will help you demonstrate your knowledge during any interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Brush up on your IT skills, particularly in MS Word and Excel. Being able to showcase your proficiency in these tools can set you apart, especially since the role requires strong administrative capabilities.
✨Tip Number 3
Prepare examples of how you've handled sensitive information in previous roles. This will be crucial in demonstrating your ability to maintain confidentiality and professionalism, which are key requirements for this position.
✨Tip Number 4
Practice your communication skills, both verbal and written. Since you'll be liaising with families and partner agencies, being able to convey information clearly and effectively will be essential for success in this role.
We think you need these skills to ace Service Support Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your administrative and IT skills, particularly in MS Word and Excel. Emphasise any experience you have in clerical or customer-facing roles, as well as your ability to handle sensitive information.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key duties mentioned in the job description. Explain how your previous experiences align with the responsibilities of the Service Support Assistant role, particularly in managing referrals and supporting financial processes.
Showcase Communication Skills: In your application, provide examples of your excellent communication and organisational abilities. Mention any relevant experiences where you liaised with families, referrers, or partner agencies, as this is crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which are essential for this role.
How to prepare for a job interview at Venn Group
✨Showcase Your Administrative Skills
Make sure to highlight your strong administrative and IT skills during the interview. Be prepared to discuss specific examples of how you've used tools like MS Word and Excel in previous roles, as this will demonstrate your capability to handle the clerical tasks required for the position.
✨Emphasise Confidentiality
Since the role involves handling sensitive information, it's crucial to convey your understanding of confidentiality. Share experiences where you successfully managed sensitive data and explain how you ensure privacy in your work.
✨Demonstrate Communication Skills
Excellent communication is key for this role. Prepare to discuss how you've effectively liaised with families, referrers, or partner agencies in the past. Consider role-playing potential scenarios to showcase your ability to respond to enquiries professionally.
✨Be Organised and Flexible
The job requires strong organisational abilities and flexibility. During the interview, provide examples of how you've prioritised workloads and adapted to changing circumstances in previous positions. This will show that you're ready to handle the dynamic nature of the role.